Megha Chourasia

Objective & Responsibilities:
To utilize my analytical skills and contribution to the growth of the organization, through my knowledge, expertise and hard work.

●Overall 6.4 Years of professional IT experience in Production Support. .
● Worked with Amdocs Development Center India with L1 and L2 experience in production support.
● Responsible for monitoring the production servers and scheduled jobs
● Extensive hands-on experience on Oracle experience, Remedy, TWS Job Monitoring
● Experience in interacting with multiple teams, Client and developers.

● Good knowledge on DML, DDL, DCL, Transaction Control & Data Retrieval.

● Good Knowledge of Excel, Power Point and work (MS office).

● Involved in 24/7 support for production environment.

Ability to work under stringent timelines and meet predefined project goals.

● An effective communicator with excellent relationship management skills and strong analytical, problem solving & organizational abilities.
●Familier with Incident management, Event management and change managaremet.

· Ability to learn new technologies.

· Confident and Self-motivated.

· Goal Oriented with the ability to handle multiple tasks.

· Comprehensive Problem Solving Abilities and a Self-Starter.

· Developed and documented new Methods & Procedures (M&Ps)and handled various Defects.

· Received SPOT Award for consistent performance from AT&T.

· Was many times awarded with R&R (Reward & Recognition) for excellent performance.

· Meditation Practicner and listening Music.

29-September-1988

Pratham Yash Recidency Porwal road