Madhavi Mandadi
Hyderabad
Summary
Dynamic Senior Associate Consultant at INFOSYS with expertise in production planning and quality management. Adept at enhancing systems and resolving complex issues, I excel in user support and documentation. My proactive approach to business process testing and change management drives efficiency and user satisfaction. Passionate about delivering impactful solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Associate Consultant
INFOSYS
HYDERABAD
06.2022 - Current
- Working as a PP/QM consultant for a support project.
- To support end users in resolving the issues encountered during the day-to-day process.
- Good experience in testing all business processes and scenarios related to production planning and quality management, and its integration with other modules.
- Exposure to tools like ServiceNow and Topdesk.
- Writing and maintaining necessary documentation.
- I worked on Fiori issues.
- Resolved system issues, provided user support, and performed regular system enhancements and updates.
Education
Graduate Certificate - Electronics & Communication Engineering
Koneru Lakshmiah Deemed University
05-2019
Skills
- Production planning
- Quality management
- User support
- System enhancements
- Business process testing
- Documentation writing
- ServiceNow usage
- Issue resolution
- Change management
- Topdesk usage
Certification
- SAP Certified Associate - SAP S/4 HANA Production Planning and Manufacturing (2020)
Languages
Telugu
First Language
English
Intermediate (B1)
B1
Hindi
Elementary (A2)
A2
Timeline
Senior Associate Consultant
INFOSYS
06.2022 - Current
Graduate Certificate - Electronics & Communication Engineering
Koneru Lakshmiah Deemed University
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