Madhav Mukund
Summary
Results-driven Test Engineer with over 7 years of experience at Echo India Managed Service Pvt. Ltd., specializing in software quality assurance and manual testing. Strong understanding of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC), with hands-on expertise in test case design, execution, defect tracking, and test documentation. Proficient in functional, regression, end-to-end, exploratory, sanity, smoke, API testing using Postman, database validation using SQL queries, and defect retesting. Experienced in analyzing Business Requirement Documents (BRDs), preparing test data, creating and executing test plans, conducting peer reviews, and maintaining comprehensive test documentation. Skilled in managing Requirement Traceability Matrix (RTM) to ensure complete test coverage and alignment with business requirements. Skilled in communicating testing insights effectively with cross-functional teams and onshore stakeholders, ensuring seamless collaboration and timely project delivery.Currently enhancing my expertise in Automation Testing by pursuing hands-on training in Selenium with Java, TestNG, Maven, and related automation framework
Overview
7
7
years of professional experience
Work History
Associate
Echo India Managed Service Pvt. Ltd.
04.2019 - Current
- Tested enterprise applications for UK water utility projects, including Northern Ireland Water, South Staffs Water, and Cambridge Water, contributing to test planning, executing test cases, tracking defects, performing regression testing, and coordinating application releases.
- Collaborated with cross-functional teams on water supply projects.
- Assisted in developing project documentation and reports.
- Conducted research to support environmental compliance initiatives.
Associate
Project : Northern Ireland Water
07.2023 - Current
- Performed UAT testing for the Salesforce application, ensuring business processes aligned with stakeholder expectations.
- Validated end-to-end business workflows including case management, service requests, billing, and customer communication processes.
- Executed various types of Functional Testing, including Regression, Integration, Exploratory, Sanity, Smoke, Negative Testing, and Retesting of defect fixes.
- Created and maintained test plans, test strategy documents, and requirement traceability matrix, facilitating structured testing processes.
- Analysed business requirement documents (BRDs) and functional specification documents (FSDs) to create detailed test cases and test data.
- Collaborated with Scrum Master, developers, and stakeholders to understand requirements and highlight discrepancies.
- Logged, tracked, and managed defects using Jira and Zephyr, ensuring timely resolution and comprehensive documentation for better project oversight.
- Identified and recommended process improvements, enhancing test efficiency and coverage through systematic analysis.
- Identified and recommended process improvements, enhancing test efficiency and coverage through systematic analysis. to enhance test efficiency and coverage.
Associate
Project: South Staffordshire Water Plc
04.2019 - 06.2023
- Collaboration with team manager and onshore team to understand requirements and processes through meetings and workflow documentation.
- Performed testing for the Salesforce application, ensuring business processes aligned with stakeholder expectations.
- Supported deployment activities and performed post-release validation (Production Smoke Testing).
- To manage and process the accounts of customers as per their requests using tools like IBM Maximo, RapidXtra GUI, RapidXtra OA and delivering services.
- Managing customer accounts and delivering timely resolutions by engaging senior management through professional email correspondence.
- Coordinated with team to ensure timely completion of tasks.
- Preparing and sharing daily departmental work reports with senior management and onshore teams.
- South Staffordshire Water Plc known as South Staffs Water is a UK water supply company owned by a privately owned utilities company serving parts of Staffordshire the West Midlands as well as small areas of surrounding counties in England. South Staffordshire Water plc is part of South Staffordshire plc.
Education
MCA -
IGNOU
BCA -
IGNOU
Skills
- Functional Testing
- API Testing
- Postman
- Database Testing
- Aptumo Sandbox(Salesforce)
- Jira
- Zephyr
- SQL
- Core Java
- Selenium
- Maven
- TestNG
- IBM Maximo
- Aptumo
- RapidXtra
Timeline
Associate
Project : Northern Ireland Water
07.2023 - Current
Associate
Echo India Managed Service Pvt. Ltd.
04.2019 - Current
Associate
Project: South Staffordshire Water Plc
04.2019 - 06.2023
MCA -
IGNOU
BCA -
IGNOU