Madhu Kumari
Bengaluru
Summary
Dynamic HR professional with a proven track record at Qualcomm, excelling in interview scheduling and candidate communication. Skilled in ATS and conflict resolution, I enhanced candidate experience and streamlined processes, achieving high satisfaction rates. Adept at teamwork and time management, I consistently deliver results in fast-paced environments.
Overview
10
10
years of professional experience
Work History
TA (Recruitment Coordinator)
Qualcomm
06.2022 - 08.2022
- Effectively communicated interview schedule with all the party involve in recruitment.
- Maintained accurate records of interview schedule and candidate communication within the Applicant Tracking System (ATS).
- Addressed and resolved and scheduling conflicts that may arises during the interview process.
- Ensured that positive candidate experience by providing clear and timely communication, answered questions and resolved any scheduling conflicts.
- Quess Corp pvt ltd
HR Interview Scheduler
Accenture
Bengaluru
04.2021 - 03.2022
- Proficiently communicated with the candidate and scheduled their interview.
- Resolved candidates query through calls and emails.
- Proficient in outlook and Microsoft Office, word, PPT and Excel.
- Good Team work done to achieve professional targets.
- Resh Solution
International Customer Support Executive
Innovision Components India Pvt. Ltd.
Bangalore
01.2013 - 06.2013
- Responded to customer inquiries via phone, emails, chat, achieving a 93% customer satisfaction ratings.
- Troubleshoot technical issues and provided step-by-step solutions to users, reducing resolution time by 20%.
- Ensured customer satisfaction by meeting customer needs in courteous and timely manner.
Education
Master of Arts - Marketing Management
MUNCHEN INTERNATIONAL BUSINESS SCHOOL
PUNE01-2011
Skills
- Advanced Excel
- VLOOKUP
- Workday Module
- ATS (Applicant Tracking System)
- IT Recruitment
- Applicant tracking systems
- Interview scheduling
- Customer support
- Team collaboration
- Time management
- Communication skills
- Conflict resolution
- Problem solving
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
TA (Recruitment Coordinator)
Qualcomm
06.2022 - 08.2022
HR Interview Scheduler
Accenture
04.2021 - 03.2022
International Customer Support Executive
Innovision Components India Pvt. Ltd.
01.2013 - 06.2013
Master of Arts - Marketing Management
MUNCHEN INTERNATIONAL BUSINESS SCHOOL