Madhu Kumari
HR Associate
Bengaluru
Summary
Dynamic HR professional with a proven track record at Qualcomm, excelling in interview scheduling and candidate communication. Skilled in ATS and conflict resolution, I enhanced candidate experience and streamlined processes, achieving high satisfaction rates. Adept at teamwork and time management, I consistently deliver results in fast-paced environments.
Overview
10
10
years of professional experience
2011
2011
years of post-secondary education
3
3
Languages
Work History
TA (Recruitment Coordinator)
Qualcomm
Bengaluru
06.2022 - 08.2022
- Effectively communicated interview schedule with all the party involve in recruitment.
- Maintained accurate records of interview schedule and candidate communication within the Applicant Tracking System (ATS).
- Addressed and resolved and scheduling conflicts that may arises during the interview process.
- Ensured that positive candidate experience by providing clear and timely communication, answered questions and resolved any scheduling conflicts.
- Scheduled and conducted more than 100 interviews each week.
HR Interview Scheduler
Accenture
Bengaluru
04.2021 - 03.2022
- Proficiently communicated with the candidate and scheduled their interview.
- Resolved candidates query through calls and emails.
- Proficient in outlook and Microsoft Office, word, PPT and Excel.
- Good Team work done to achieve professional targets.
International Customer Support Executive
Innovision Components India Pvt. Ltd.
Bengaluru
01.2013 - 06.2013
- Responded to customer inquiries via phone, emails, chat, achieving a 93% customer satisfaction ratings.
- Troubleshoot technical issues and provided step-by-step solutions to users, reducing resolution time by 20%.
- Ensured customer satisfaction by meeting customer needs in courteous and timely manner.
Education
Master of Arts - Marketing Management
MUNCHEN INTERNATIONAL BUSINESS SCHOOL
PUNE06.2010
Skills
Advanced Excel
Scheduling
Coordination
International sales support
CRM software
Building rapport
Conflict resolution
Critical thinking
Microsoft Office Suite
Excellent communication
Time management abilities
Mail handling
Excel spreadsheets
Positive attitude
Education and Training
other
Languages
4,B2
Travelling, listening music
My hobbies are listening to music and playing badminton. Exploring new places.
Timeline
TA (Recruitment Coordinator)
Qualcomm
06.2022 - 08.2022
HR Interview Scheduler
Accenture
04.2021 - 03.2022
International Customer Support Executive
Innovision Components India Pvt. Ltd.
01.2013 - 06.2013
Master of Arts - Marketing Management
MUNCHEN INTERNATIONAL BUSINESS SCHOOL