Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Madhu Rathore

Gurgaon

Summary

Detail-oriented Sr. Analyst in Global HR Ops, skilled in data analysis and process improvement. Expert in payroll support, onboarding, and cross-functional collaboration, ensuring accurate HR data and streamlined operations.

Overview

2026
2026
years of professional experience

Work History

Sr. Analyst - Global HR Ops

FIS Global Business Solutions
Gurgaon
08.2022 - Current

1. Handled end-to-end onboarding for contractual employees, including system access setup and HRIS updates.

2. Assigned required trainings, monitored completion status, and coordinated follow-ups.

3. Supported monthly payroll by validating attendance, overtime, and other inputs.

4. Created and maintained OT reports, headcount dashboards, and LOB-wise trackers.

5. Managed employee lifecycle actions such as transfers, extensions, and terminations.

6. Analyzed HR data for accuracy, identified data gaps or trends, and recommended improvements.

7. Updated data collection sheets, reports, and documentation to keep processes current.

8. Prepared and reviewed SOPs and ensured all reports were checked before release.

9. Coordinated with internal teams, consultants, and stakeholders for data validation and smooth project execution.

10. Provided regular project updates and collaborated with teams to resolve issues.

Associate - Operations

WNS Global Services
Gurgaon

1. Reviewed and processed client documents with accuracy and adherence to guidelines.

2. Prepared MIS reports to track daily operations, performance, and key metrics.

3. Updated and maintained records on Flexcube, ensuring timely and error-free data entry.

4. Performed quality checks on documents and reports to ensure compliance and correctness.

5. Coordinated with internal teams to resolve discrepancies and maintain process quality.

Back Office Executive

Indiabulls Securities Ltd.
Gurgaon

1. Verified client documents, completed data entry, and handled scanning and filing tasks.

2. Updated client records accurately in internal systems and trackers.

3. Resolved client queries promptly and coordinated with teams for issue closure.

4. Performed quality checks on data and documentation to ensure accuracy.

5. Prepared MIS reports regularly for tracking and review

Education

MBA - Finance

SCDL
Pune

B.Com - Commerce

Delhi University
Delhi, India

Skills

* HR Operations

* Onboarding & Offboarding

* Payroll Support & Validation

* Training Coordination

* Data Accuracy & Validation

* Reporting & Dashboard Management

* MIS Reporting

* Data Analysis & Trend Identification

* SOP Documentation & Process Updates

* Quality Check & Audit Support

* Client Documentation Handling

* Record Management

* Stakeholder Coordination

* Query Resolution & Client Support

* Cross-functional Collaboration

* Attention to Detail

* Problem Solving

* MS Excel

Languages

Hindi
First Language
English
Advanced (C1)
C1

Timeline

Sr. Analyst - Global HR Ops

FIS Global Business Solutions
08.2022 - Current

Associate - Operations

WNS Global Services

Back Office Executive

Indiabulls Securities Ltd.

MBA - Finance

SCDL

B.Com - Commerce

Delhi University
Madhu Rathore