MADHU SUDANA C S

• Branch Infra Management and arranging weekly/monthly stationary/ Housekeeping materials requirements through vendors
• · Responsible for handling regional office Day to day operations.
• · Sourcing vendors for multiple requirements and prepare rate contracts.
• Processing vendor payment by verifying purchase order, Invoice, DC and work completion report and submitting to the finance for payment.
• Authorized to create purchase requests, GRN & Service entries by verifying DC/ work completion report in SAP.
• · MIS preparation and submitting the same to finance for generating the invoices.
• · Raising the purchase requests through SAP and forwarding to concern dept to raise the PO.

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• Performed daily branch audits to ensure accuracy of customer accounts and cash balances
• Managed branch operations, including scheduling staff and coordinating customer visits
• Created reports and documents as requested by the office manager
• Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
• Managed day-to-day operations of the department including scheduling tasks and assigning duties.

• Handling internal Safexpress logistics from different locations.
• Coordination with transporters for quality and charge back topics as per SOP
• Tracking shipments to ensure shipments deadlines are met.
• Monitoring load status for on time delivery
• Recording data using Multiple applications.
• Responding to internal and External customer requests.
• Order Deletion.
• Order Changes
• May Performs a variety of tasks related to warehousing.
• · Coordinating with dispatch team for on time dispatch with proper packing and transportation

• Mahindra and Mahindra Financial Services Limited Credit Appraisals of the profiles/applications received for loan.
• Preparation of MIS for the use of Branch, Regional Office and Head office.
• Follow up for PDD (disbursement documents)
• Follow up for Payments to Dealers and Customers.
• Team Handling at Branch (Cashier, Front Office Executive & Back Of Executives).
• Maintaining Attendance of the Branch and providing the same to HR on time.
• Helping Direct Marketing Team to meet the Good and Excellent Track Customers for getting Business through Direct Marketing.
• Follow up with Executive for Non-Starter & ED Contracts