Looking forward to an opportunity to work in a dynamic, challenging environment, where I can utilize my skills for developing my career and for the growth of the organization.
Overview
2
2
Certifications
2
2
Languages
Work History
Customer Relationship Officer
Bankbazaar
Developed and implemented customer service policies and procedures to ensure high quality customer experience
Providing technical assistance to customers in order to resolve their inquiries or complaints quickly and efficiently
Utilized CRM tools effectively in order to manage relationships with customers
Negotiated solutions and follow up on customer issues until resolution was achieved
Monitoring customer service performance metrics to identify areas for improvement.
Education
BSC- Computer Science -
Anna Adarsh College for Women
HSC - undefined
Jaigopal Garodia Vivekananda Vidyalaya Matriculation School
SSLC - undefined
Kamaraj Matriculation Higher Secondary School
Skills
Problem-solving abilities
Certification
Master of Software Applications (MSA) Diploma Course at Udayar Tech Institution
Project
POWERBI-HR Analytics Dashboard
Disclaimer
I hereby declare that all the information furnished above is true to the best of my belief.
Hobbies
Listening Music, Travel
Timeline
Customer Relationship Officer
Bankbazaar
BSC- Computer Science -
Anna Adarsh College for Women
HSC - undefined
Jaigopal Garodia Vivekananda Vidyalaya Matriculation School