MADHUMITHA D
Chennai
Summary
Looking forward to an opportunity to work in a dynamic, challenging environment, where I can utilize my skills for developing my career and for the growth of the organization.
Overview
2
2
Certifications
2
2
Languages
Work History
Customer Relationship Officer
Bankbazaar
- Developed and implemented customer service policies and procedures to ensure high quality customer experience
- Providing technical assistance to customers in order to resolve their inquiries or complaints quickly and efficiently
- Utilized CRM tools effectively in order to manage relationships with customers
- Negotiated solutions and follow up on customer issues until resolution was achieved
- Monitoring customer service performance metrics to identify areas for improvement.
Education
BSC- Computer Science -
Anna Adarsh College for Women
HSC - undefined
Jaigopal Garodia Vivekananda Vidyalaya Matriculation School
SSLC - undefined
Kamaraj Matriculation Higher Secondary School
Skills
Problem-solving abilities
Time Management
Work & Task Prioritization
Interpersonal Skills
Proactive & Self Motivated
Adaptability
C
PowerBI
MS Office
Python
Certification
Master of Software Applications (MSA) Diploma Course at Udayar Tech Institution
Project
POWERBI-HR Analytics Dashboard
Disclaimer
I hereby declare that all the information furnished above is true to the best of my belief.
Hobbies
Listening Music, Travel
Timeline
Customer Relationship Officer
Bankbazaar
BSC- Computer Science -
Anna Adarsh College for Women
HSC - undefined
Jaigopal Garodia Vivekananda Vidyalaya Matriculation School
SSLC - undefined
Kamaraj Matriculation Higher Secondary School