Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Madhurima Biswas

Kolkata

Summary

I am Madhurima Biswas. I have joined in Genpact India Pvt LTD as a Process Associate, now I am working there as a Process Developer. I have 2 years of experience in PTP domain. Finance professional with hands-on experience in Accounts Payable and Procure-to-Pay (P2P) processes. Proficient in invoice processing, compliance, and ERP systems like Oracle and SAP. Recently added Xelix to my toolkit for intelligent invoice analysis and anomaly detection. Strong communicator, detail-oriented, and adaptive in fast-paced environments.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Process Developer

GENPACT India Private Limited
10.2022 - Current
  • Company Overview: Client: Pharmaceuticals Company (Switzerland & Denmark)
  • Managed end-to-end invoice processing using Coupa, Oracle ERP, and SAP Fiori
  • Handled Service Now tickets
  • Ensuring timely resolution and escalation as needed.
  • Maintained compliance with regional financial standards and strengthened client relationships
  • Executed month-end tasks
  • Business Email
  • Concur expense report run
  • SWAT analysis
  • Pre-payment Activity
  • Posting in SAP
  • Working on Swiss VAT
  • Cash management and Cash in Transit activity
  • Escalation File clearance
  • Interface Error
  • PO interface error
  • Led weekly client calls, reporting updates, and initiated process improvements.
  • Achievements: Improved invoice processing accuracy by 15%; reduced ticket resolution time by 20%.
  • Clearing cash management and SWAT project 90% every month.
  • Date of Joining – 19/10/2022

Summer internship

Indian Oil Petronus Private Limited
  • Project Title- “Implication of Dividend Distribution Tax”

Education

Master of Business Administration - Finance

Institute of Business Management, Jadavpur University
10.2021

Bachelor of Commerce - Finance

Syamaprasad College, University of Calcutta
07.2016

Skills

  • Management Skills
  • Critical thinking
  • Communications skill
  • Negotiation
  • Confident
  • Productivity Tools: Microsoft Excel (PivotTables, VLOOKUP), Word, PowerPoint
  • Python
  • Digital Marketing
  • Tally ERP9
  • Procurement Tools: Coupa
  • Oracle
  • ERP Systems: SAP ERP (ECC 60) – FI Module (Advanced), Oracle ERP (Intermediate)
  • Ticketing Tools: Service Now
  • Invoice Analytics: Xelix

Certification

Lean Certification (Provide lean Idea for Process Development)

Languages

Bengali : Fluent, Hindi : Fluent, English: Proficient

Timeline

Process Developer

GENPACT India Private Limited
10.2022 - Current

Summer internship

Indian Oil Petronus Private Limited

Master of Business Administration - Finance

Institute of Business Management, Jadavpur University

Bachelor of Commerce - Finance

Syamaprasad College, University of Calcutta

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