Articulate 360
Hi, I’m
Madhurjya Dutta
Learning Exp Design & Dev Senior Analyst
Kolkata,West Bengal
Summary
Industrious Learning Experience designer with demonstrated success in utilizing innovative training techniques to increase workforce efficiency. Skilled in training program creation and implementation illustrated over 1 years of industry success. Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
Work History
Accenturekolkata, West Bengal
Learning Exp Design & Dev Senior Analyst
12.2023 - Current
Job overview
- Applied adult learning principles, resulting in more relevant and engaging courses for employees at all levels of an organization.
- Created visually appealing graphics, animations, and videos to support instructional concepts within online courses.
On Process Technology
Corporate Trainer
06.2014 - 12.2023
Job overview
- Streamlined onboarding processes, resulting in decreased time to productivity for new employees.
- Collaborated with department managers to identify skill gaps and develop tailored training solutions.
Fusion BPO
Quality Analyst
08.2011 - 06.2014
Job overview
- Ensuring employees provide excellent customer service when speaking with customers
- Monitor employees and give accurate information in a courteous and professional manner
Wipro
Senior Technical Support Associate
02.2009 - 06.2011
Job overview
- Being a Technical Support Associate, my basic job profile includes creating troubleshooting documents to support the best solution to the customers
Education
Vinayaka Mission UniversityGuwahati, Assam
Bachelor of Arts from English Language And Literature
05.2008 - 06.2011
DOEACCGuwahati, Assam
Diploma from O Level in Hardware And Networking
05.2006 - 05.2008
DOEACCGuwahati, Assam
Diploma from O Level in Bioinformatics
06.2006 - 06.2007
NIOSGuwahati, Assam
High School Diploma
05.2003 - 06.2005
University Overview
Higher secondary in Science
CBSEArunachal Pradesh
Matriculation
04.2001 - 01.2007
Software
Vyond
Krita 2D
Canva
Microsoft Office
LMS
Cornerstone
Articulate , Adobe , Designing
- Articulate:Proficient in creating engaging e-learning modules.
Experience in interactive course development.
- Adobe:Skilled in using Adobe Creative Suite for graphic design and multimedia content.
Proficient in creating visually appealing materials.
- Designing:Strong design sense with an eye for aesthetics.
Experience in developing visually impactful training materials.
Skills
Instructional Designing
undefinedCertification
Complete course in instructional designing
Accomplishments
- Implemented innovative instructional strategies that reduced training time by 20% while maintaining high comprehension rates.
- Developed comprehensive learning materials for an in-house sales force portal, enhancing the knowledge and performance of both the sales and product teams. These materials facilitated a 20% increase in sales efficiency and product understanding.
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