Mageshwaran P
Coimbatore
Summary
Banking professional with extensive experience in retail and corporate banking, advancing from Executive to Assistant Vice President. Proven ability to lead teams and drive revenue growth while enhancing customer satisfaction and ensuring compliance with regulatory standards. As branch head since 2017, implemented strategic initiatives that align with organizational goals and foster a culture of accountability. Committed to building long-term client relationships and mentoring talent for sustained branch performance.
Overview
21
21
years of professional experience
4
4
Certifications
Work History
Branch Head (Assistant Vice President)
Axis Bank Limited
Coimbatore
06.2009 - Current
- Business Development & Revenue Growth
- Drive branch sales targets across deposits, loans, insurance, and investment products.
- Identify new business opportunities and expand the customer base.
- Strengthen relationships with high-value clients and corporate accounts.
- Operational Management
- Oversee daily branch operations including cash management, account servicing, and transaction monitoring.
- Ensure smooth functioning of banking systems and adherence to operational standards.
- Monitor branch performance metrics and implement corrective actions when needed.
- Customer Service Excellence
- Ensure superior customer experience by resolving escalated issues promptly.
- Implement customer engagement initiatives to improve satisfaction and retention.
- Act as the face of the bank for local communities and key clients.
- Team Leadership & Staff Development
- Recruit, train, and mentor branch staff to achieve performance goals.
- Conduct regular reviews, set targets, and motivate employees.
- Foster a culture of accountability, compliance, and customer focus.
- Risk Management & Compliance
- Ensure strict adherence to RBI guidelines, KYC/AML norms, and internal policies.
- Monitor risk exposure in lending and investment activities.
- Conduct audits and maintain accurate documentation to avoid regulatory penalties.
- Strategic Planning & Reporting
- Develop branch-level strategies aligned with organizational goals.
- Prepare performance reports for senior management.
- Contribute to regional and corporate decision-making with insights from branch operations.
Relationship Manager
Axis Bank Limited
Coimbatore
06.2009
- Client Relationship Management
- Build and maintain long-term relationships with retail and corporate clients.
- Act as the primary point of contact for customer queries and concerns.
- Ensure personalized service to enhance customer loyalty.
- Business Development
- Identify client needs and recommend suitable banking products (loans, deposits, credit cards, investment services).
- Achieve sales targets by cross-selling and upselling financial products.
- Explore new business opportunities and expand the client base.
- Customer Support & Retention
- Provide proactive solutions to client issues.
- Ensure smooth execution of transactions and services.
- Retain high-value clients through consistent engagement.
- Risk & Compliance
- Conduct KYC (Know Your Customer) checks and ensure compliance with regulatory standards.
- Monitor client accounts for risk management and fraud prevention.
- Maintain accurate documentation and reporting.
Sales Manager
Kodak Mahindra Life insurance
Coimbatore
04.2008 - 05.2009
- Developed and implemented a comprehensive sales strategy that aligned with company goals and market trends.
- Developed and implemented a comprehensive training program for new agents, resulting in a 25% improvement in sales conversion rates within 6 months.
- Supervised a team of 15 insurance agents, consistently exceeding performance goals by an average of 12%.
- Strong understanding of insurance policies, regulations, and underwriting principles.
- Ability to motivate and inspire team members.
Associate Sales
Yes Bank
Coimbatore
05.2007 - 04.2008
- Analyzed customer needs and developed tailored sales strategies to meet specific business objectives.
- Prospected and qualified new leads, resulting in closing new accounts and growing the customer base.
- Provided exceptional customer service, building strong relationships with clients and securing repeat business.
- Stayed uptodate on industry best practices and sales techniques through professional development.
- Monitored sales performance and provided regular updates to management, identifying areas for improvement.
Business Banking Executive
ICICI Bank Limited
Coimbatore
07.2005 - 05.2007
- Successfully pitched investment proposals to high net worth individuals and institutional investors, securing over million in committed capital for new investment ventures.
- Developed and implemented risk management protocols that effectively mitigated portfolio volatility and preserved capital during market downturns.
- Provided comprehensive financial planning services to clients, including wealth management, retirement planning.
- Developed and delivered investment presentations to clients and potential investors, effectively communicating complex financial concepts and investment strategies.
Sales Executive
Sterling holidays Resort Limited
Coimbatore
01.2005 - 06.2005
- Developed and implemented sales strategies that increased quarterly revenue by 25%.
- Identified and qualified new sales opportunities through extensive market research and networking.
- Developed tailored sales presentations to meet specific customer needs and drive conversion.
- Managed sales budgets effectively, optimizing expenses and ensuring profitability.
Education
MBA - HR and Marketing
VLB JANAKIAMMAL COLLAGE OF ENGG AND TECHNOLOGY
Coimbatore, Tamilnadu06.2005
B.SC - Computer science
Dr. SNS Rajalakshmi Collage Of Arts And Science
Coimbatore, Tamilnadu04.2003
12th -
GHSS, State Board
Coimbatore, Tamilnadu03.1999
Skills
- Sales strategy and management
- Business development
- Customer relationship management
- Risk assessment and management
- Team leadership
- Operational oversight
- Performance evaluation
- Effective communication
- Problem resolution
- Client engagement
Certification
IRDA Certified for Life insurance
Accomplishments
Qualified for MDRT in Q3 of FY2024-25
Qualified, LIC Insurance Awareness Scheme - Jaipur (Jun-Jul 2024)
Platinum Club Achiever - Rural Lending (Jul-Sep 2020)
Participant, TxB Premier League Spain - Season 4 (FY 2020)
Participant, TxB Premier League - St. Petersburg, Russia (2019)
Qualified, Life Insurance Contest - "Relive the Moments" - Dubai (FY 2017)
Qualified, Achievers Beat Challenges - International Felicitation, Shanghai (Q4 FY 2015-16)
Qualified, Axis Annual Conference - Bangkok (Q4 2012)
Winner, Life Insurance Contest (AAC-Domestic) (Q4 2012)
Winner, Life Insurance Contest - Finance Redefined (Q3 2012)
Winner, Axis Annual Business Conference - Dubai (Q2 2012)
Qualified, Holiday Hungama 3-Qualifiers Forum (RM Channel)
Qualified, LIC Insurance Awareness Scheme - Jaipur (Jun-Jul 2024)
Platinum Club Achiever - Rural Lending (Jul-Sep 2020)
Participant, TxB Premier League Spain - Season 4 (FY 2020)
Participant, TxB Premier League - St. Petersburg, Russia (2019)
Qualified, Life Insurance Contest - "Relive the Moments" - Dubai (FY 2017)
Qualified, Achievers Beat Challenges - International Felicitation, Shanghai (Q4 FY 2015-16)
Qualified, Axis Annual Conference - Bangkok (Q4 2012)
Winner, Life Insurance Contest (AAC-Domestic) (Q4 2012)
Winner, Life Insurance Contest - Finance Redefined (Q3 2012)
Winner, Axis Annual Business Conference - Dubai (Q2 2012)
Qualified, Holiday Hungama 3-Qualifiers Forum (RM Channel)
Personal Details
- Married
- DOB: 05 April 1982
- Language knows
English and Tamil - Read, Write, Speak
Timeline
Branch Head (Assistant Vice President)
Axis Bank Limited
06.2009 - Current
Relationship Manager
Axis Bank Limited
06.2009
Sales Manager
Kodak Mahindra Life insurance
04.2008 - 05.2009
Associate Sales
Yes Bank
05.2007 - 04.2008
Business Banking Executive
ICICI Bank Limited
07.2005 - 05.2007
Sales Executive
Sterling holidays Resort Limited
01.2005 - 06.2005
MBA - HR and Marketing
VLB JANAKIAMMAL COLLAGE OF ENGG AND TECHNOLOGY
B.SC - Computer science
Dr. SNS Rajalakshmi Collage Of Arts And Science
12th -
GHSS, State Board