Mahadev V Manu
Customer Support Executive
Kollam
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Lead Generation Executive
Needstreet Web Technologies
trivandrum
04.2022 - 05.2023
- Opened new accounts and documented personal, demographic, and payment information in system.
- Documented customer interactions and transactions, maintaining accurate records of all dealings.
- Asked relevant questions to assist customers with selecting needed or requested products and services.
- Set up appointments with interested customers according to schedule availability.
Customer Support Executive
Orisysindia
Trivandrum
05.2019 - 04.2021
Education
High School Diploma -
GHSS Anchalummood(SSLC)
Kollam 06.2011 - 03.2012
High School Diploma -
GHSS Anchalummood(12th)
Kollam 07.2012 - 03.2014
Bachelor of Arts - BCOM
NSS College Kollam
Kollam 08.2014 - 07.2017
Skills
Outbound and inbound calls
Documentation
Effective prospecting
Appointment Scheduling
Product and service knowledge
Sales proficiency
Cold Calling
Scripted calls
Organization and Time Management
PPE Compliance
Decision-Making
Attention to Detail
Flexible and Adaptable
Active Listening
Dependable and Responsible
Teamwork and Collaboration
Timeline
Lead Generation Executive
Needstreet Web Technologies
04.2022 - 05.2023
Customer Support Executive
Orisysindia
05.2019 - 04.2021
Bachelor of Arts - BCOM
NSS College Kollam
08.2014 - 07.2017
High School Diploma -
GHSS Anchalummood(12th)
07.2012 - 03.2014
High School Diploma -
GHSS Anchalummood(SSLC)
06.2011 - 03.2012