MAHAK MITTAL
Bangalore
Summary
Strategic HR Business Partner with 10+ years of experience driving organization design, talent strategy, and culture transformation across manufacturing, supply chain, and commercial functions. Known for partnering with senior leadership to deliver measurable business outcomes in engagement, performance, and leadership pipeline development.
Overview
12
12
years of professional experience
Work History
Senior Manager – HR Business Partner (Commercial & Corporate)
Madura Coats (Coats Group)
09.2024 - Current
- Partnered with India Leadership Team (INLT) to drive GPTW, talent, and organization effectiveness agenda
- Led GPTW certification roadmap, contributing to YVM score of 91 and strengthening employee engagement
- Revamped and institutionalized 15+ HR policies and 5 SOPs, ensuring global alignment, governance, and process standardization
- Transformed onboarding framework with 100% coverage, enhancing new joiner and leadership integration experience
- Launched 'WovenWords' employee connect platform impacting 750+ employees, strengthening feedback loops and engagement
- Led data-driven performance calibration for 583 employees, improving decision quality and fairness across functions
- Drove succession planning for critical roles, achieving 56% readiness and strengthening internal leadership pipeline
- Implemented enterprise-wide IDP framework covering 100% of Band 1–4 and ~70% of Band 5–6 employees, accelerating capability development
- Institutionalized structured performance improvement framework, enabling consistent handling of 17+ PIP cases and improving accountability
- Revamped Sales Incentive structure for 233+ employees, improving performance-reward alignment and sales productivity
- Designed CGABP structure impacting 515 employees, strengthening reward governance and leadership alignment
- Led organization-wide role and designation standardization for 677 employees, improving clarity, equity, and governance
- Drove data-led attrition strategy using 88+ exit interviews and enabled 35 internal movements to improve retention outcomes
- Ensured 100% compliance across HR operations and statutory requirements, mitigating organizational risk
- Partnered with vendors and cross-functional teams to drive cost optimization and process efficiency across HR operations
- Key Achievements
- Awarded Silver Certification – HR Excellence for India policies and processes
- Built campus hiring engine hiring 5 MTs (60% women) and 7 interns (85% women)
- Led bias-free performance calibration across functions
Senior Manager – Business HR & Campus Lead India
Whirlpool of India Ltd.
10.2019 - 08.2024
- Served as HR Business Partner for Supply Chain, Procurement, and Manufacturing (~350 employees), driving talent and organization strategy
- Partnered with business leaders to drive succession planning, workforce optimization, and organization effectiveness
- Led Diversity & Inclusion and leadership capability initiatives to strengthen talent pipelines
- Transformed campus hiring strategy, building a scalable early career talent pipeline across India
- Managed and developed a team of 4 recruiters, improving hiring efficiency and delivery outcomes
- Led employee engagement and communication strategy during COVID, enhancing transparency and workforce morale
Senior Manager – HR
ICICI Bank
05.2017 - 10.2019
- Partnered with regional leadership across North India supporting 250+ branches to drive workforce strategy
- Led manpower planning and ensured 100% coverage of critical roles across regions
- Drove retention and productivity improvements through targeted HR interventions and analytics
Deputy Manager – Talent Acquisition
LAVA International Ltd.
04.2015 - 04.2017
- Led leadership hiring strategy leveraging digital sourcing to improve hiring effectiveness
- Built TA analytics dashboards improving visibility, decision-making, and hiring efficiency
Remorphing Advisory
Assistant Manager – HR
Noida, India
04.2014 - 11.2014
Education
PGDM -
IMI
New Delhi2014
B.Tech - IT
JIIT
Noida2009
Skills
- HR Business Partnering
- Talent Strategy
- Organization Design
- Performance Management
- Employee Engagement
- Succession Planning
- Campus Hiring
- Leadership Development
Timeline
Senior Manager – HR Business Partner (Commercial & Corporate)
Madura Coats (Coats Group)
09.2024 - Current
Senior Manager – Business HR & Campus Lead India
Whirlpool of India Ltd.
10.2019 - 08.2024
Senior Manager – HR
ICICI Bank
05.2017 - 10.2019
Deputy Manager – Talent Acquisition
LAVA International Ltd.
04.2015 - 04.2017
Remorphing Advisory
Assistant Manager – HR
04.2014 - 11.2014
PGDM -
IMI
B.Tech - IT
JIIT