MAHAMMAD ASHRAF A
Puttur
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
Adept individual with more than Number years working as Manager for $Number revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Product or Service expertise, including competitive offerings, pricing, and market positioning.
Proficient Job Title delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in Skill.
Overview
2
2
years of professional experience
3
3
Languages
Work History
IRCTC MANAGER
MANAGER
06.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Self-motivated, with a strong sense of personal responsibility.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved safety procedures to create safe working conditions for workers.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Increased market share with strategic business development efforts, expanding into untapped markets.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Education
Advanced Diploma - Embedded system, microprocessors
Bachelor of Technology - undefined
Dayanand Sagar University
Bngalore 07.2019 - 8 2022
Diploma - Electronic & communication
A.Polytechnic
Nadupadav, Manglore 06.2015 - 5 2018
Grade 12 - undefined
St. jokim PU College
Puttur, Manglore 03.2014 - 3 2015
Grade 10 - undefined
St. jokim High School
Puttur, Manglore 04.2012 - 4 2013
Skills
Python
Personal Competencies
- Good Listener
- Adaptable to any environment
- Innovative Thinking
- Passionate about learning new things
Scores
6.54, 55.68, 55.84
Projects Completed
- Design a Metro Ticketing System Using RFID
- In-Vehicle Networking Using Can Protocol
- Gesture-controlled robot using a transceiver system
Timeline
IRCTC MANAGER
MANAGER
06.2023 - Current
Bachelor of Technology - undefined
Dayanand Sagar University
07.2019 - 8 2022
Diploma - Electronic & communication
A.Polytechnic
06.2015 - 5 2018
Grade 12 - undefined
St. jokim PU College
03.2014 - 3 2015
Grade 10 - undefined
St. jokim High School
04.2012 - 4 2013
Advanced Diploma - Embedded system, microprocessors
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