Mahendra Rao Ingle
Bilha
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
Work History
Service Center IN Charge
Vivo Chhattisgarh
04.2018 - Current
- Scheduled daily service center employees and monitored performances.
- Presented budgets and performance reports to corporate offices.
- Trained new staff members on company policies and center expectations.
- Enhanced team performance by providing regular training and development opportunities.
- Improved customer satisfaction by implementing efficient service center processes and procedures.
- Reduced wait times for customers through streamlining scheduling and staff allocation.
- Maintained a safe working environment by enforcing strict safety protocols and guidelines.
- Implemented training systems for new employees on [Service].
Sales Executive
Zebronics India
05.2015 - 04.2018
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Service Executive
Micromax Service Centre
05.2014 - 03.2015
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
- Maintained up-to-date knowledge of product and service changes.
- Managed timely and effective replacement of damaged or missing products.
Education
Master of Arts -
ABVP
Bilaspur 04.2001 -
High School Diploma -
ITI COPA
ITI Odisa 04.2001 -
Bachelor of Arts -
Bilaspur University
Bilaspur 04.2001 -
High School Diploma -
EVM Higher Secondary School
Bilha 04.2001 -
Skills
Hindi
English
Leadership trained
Operational Excellence
Document processing
Workforce Management
Staff Training and Development
Motivation
Customer Service
Positive Attitude
Timeline
Service Center IN Charge
Vivo Chhattisgarh
04.2018 - Current
Sales Executive
Zebronics India
05.2015 - 04.2018
Service Executive
Micromax Service Centre
05.2014 - 03.2015
Master of Arts -
ABVP
04.2001 -
High School Diploma -
ITI COPA
04.2001 -
Bachelor of Arts -
Bilaspur University
04.2001 -
High School Diploma -
EVM Higher Secondary School
04.2001 -