SHAHRUKH KHAN

• Helped boosting the revenue to almost 4 times.
• Trained and guided team members to maintain high productivity and performance metrics.
• Established relationship with Key stakeholders in organizations like schools, tuitions etc and envisioned a tie up for referring our JEE/NEET tailored programs amongst students.
• Answered inbound queries as well as walkins in the center.
• Interacted well with customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Assisted in recruiting, hiring and training of team members.
• Marketing and data collection

• Established clear performance metrics and tracking systems to assess the impact of ongoing training efforts consistently.
• Identified areas for improvement within the organization, designing actionable solutions through targeted training initiatives.
• Collaborated with cross-functional teams to customize training materials for various departments.
• Coordinated technical training and personal development classes for staff members.
• Reviewed and edited all training materials for accuracy and company policy compliance.
• Freelance

• Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
• Accomplished multiple tasks within established timeframes.
• Kept detailed records of daily progress to identify and correct areas needing improvement.
• Developed and maintained relationships with customers(Doctors) and suppliers through account development.
• Lead generation for B2C sales team.
• Created company brand messaging, collateral materials, customer events, promotional strategies and product commercialization.
• Developed network of related professionals to open up business opportunities.
• Set and achieved company defined sales goals.

Enabling eTailers, Retailer, Marketplaces, distributors, CPG/FMCG and 3PL companies to effectively manage multi-channel sales orders, Warehousing, real-time view of inventory & consistent product information across channels and B2C/B2B fulfillment, O2O/Omni-Channel (click n collect, reserve n collect, Buy online return in store) and last but not the least, D2C (Direct-To-Consumer) Retail enablement, which is evidently the future, especially if there is a continual disruption happening across supply chains, more manufacturers will turn to D2C e-commerce to sell to end-consumers directly.

Closed accounts like Heads up for tails, Biotique, Emami Frank ross, V- Bazaar, Just Dogs and many more in a time span of 6 months.

• Assessed budget plans and present costs to forecast trends and recommend changes.
• Engaged employees in business processes with positive motivational techniques.
• Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
• Led team of 50-60 BDE's & 4 Team leads/ BDM's.
• Held sales coaching sessions.
• Boosted revenue by 10x .

• Generated new business with marketing initiatives and strategic plans.
• Reached out to potential customers via telephone, email and in-person inquiries.
• Performed research to uncover potential target areas, markets and industries.
• Collaborated with sales and marketing departments to support business objectives and client acquisition.

• Increased the revenue to almost 5x in a time span of 6 months.
• Helped spreading the business on various online portals.
• Planned strategies to track the profitability of the business.
• Brought in new accounts through successful networking strategies and promotional approaches.
• Improved bottom-line profitability by growing customer base and capitalizing on upsell opportunities.

• Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
• Developed business pipeline using cold and warm techniques.

• Conducted project site visits to meet with construction staff, evaluate progress and discuss operational issues.
• Surveyed site, marked locations and oversaw construction of roads and other infrastructure components.
• Performed quality control procedures on equipment and materials.
• Prepared and reviewed engineering specifications, scopes of work, schedules of payments and other documents.