Summary
Overview
Work History
Education
Conclusion
Timeline
Generic

Mahesh Singh Chouhan

Branch Manager
Indore ,MP

Summary

Dynamic Branch Manager at HDB Financial Services with a proven track record in enhancing customer satisfaction and driving revenue growth. Skilled in relationship building and proficient in MS Office, I implemented effective sales strategies and streamlined operations, significantly increasing branch profitability while fostering a high-performing team culture.

Overview

15
15
years of professional experience
2
2
Languages

Work History

Branch manager

HDB FINANCIAL SERVICES
05.2023 - Current
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Maintained friendly and professional customer interactions.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.

Branch Sales Manager

HDB FINANCIAL SERVICES
06.2022 - 05.2023
  • Resolved customer complaints to maintain high level of satisfaction.
  • Set clear performance goals for the sales team, providing regular feedback on progress toward targets while offering support where needed.
  • Increased branch sales by implementing innovative sales strategies and fostering a customer-centric environment

Sales Manager

HDB FINANCIAL SERVICES
05.2016 - 06.2022
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Built long-lasting client relationships through excellent customer service and consistent followups.

Agency Manager

ICICI Life Insurance Company
Indore
09.2012 - 03.2014
  • Assisted in development and implementation of policies, procedures, and regulations for unit operations.
  • Optimized staffing levels by monitoring unit needs and making data-driven adjustments to scheduling as necessary.

Unit Manager

SBI Life Insurance Company
Indore , Madhya Pradesh
10.2010 - 08.2012
  • Enhanced team productivity by implementing efficient work schedules and providing continuous training.

Education

Bachelor Of Commerce - Economics

Devi Ahilya Vishwavidyalaya
Indore
06.2012

Conclusion

I hereby declare that all the details mentioned above are in accordance with the truth and fact as per my knowledge and I hold the responsibility for the correctness of the above-mentioned particulars.

Timeline

Branch manager

HDB FINANCIAL SERVICES
05.2023 - Current

Branch Sales Manager

HDB FINANCIAL SERVICES
06.2022 - 05.2023

Sales Manager

HDB FINANCIAL SERVICES
05.2016 - 06.2022

Agency Manager

ICICI Life Insurance Company
09.2012 - 03.2014

Unit Manager

SBI Life Insurance Company
10.2010 - 08.2012

Bachelor Of Commerce - Economics

Devi Ahilya Vishwavidyalaya

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Mahesh Singh Chouhan Branch Manager