Playing Table Tennis, Cricket, Music
I am hands-on Service Delivery Leader with expertise in Software Delivery, Business Development, Operations, through strategic foresight, drive, and determination, to build a strong foundation for the successful multi-million-dollar company.
I am a digital age business leader enabler with more than 23 years of experience in building customer centric, delivery excellence focused teams. My teams are focused on building and supporting customer landscape by ideating & conceptualizing innovative solutions. Experienced in building Transformation programs enabling new business revenue streams and improved quality of services. Over all these years, I have gained exposure to various Industry customers across the globe in BFSI, Retail, Travel and Transportation, Telecom etc.
I have mainly worked in BFSI business which includes Insurance, Investment Banking, AML, Capital Market (financial securities like bonds, stocks etc.) and Collateral Management, Asset Management, SWIFT etc.
I love being in front of customers and I love being able to build teams that help craft solutions helping organizations fine-tune their products and services. These solutions help customers improve their business operations. Domain knowledge and consultative led approach are few accelerators which helps me to ignite customer engagement & bring out Thought Leadership. Taking discussion to closure with approach to solve problem with sustainable innovation enabling capability, faster decision model aligned with Business Objective.
As a leader and self-sufficient innovator, I am comfortable in Delivery Leadership role. I am a savvy negotiator known for strong business development and relationship building skills. I innate ability to build high-performance teams, including my strategically selected executive management staff, who has served as a growth catalyst and infused productive energy into the workplace.
Working at Wurth IT India as Director -Digital Transformation and leading Delivery for 150 Plus team size.
Technology Landscape: OutSystems (LCNC Platform)Development, Cloud, Dev/Ops, DynamoDB, SQL, NO SQL, Java, Spring Boot, React Js, Angular JS, DWH, AS400/DB400 etc.
Domain: BFSI, HealthCare
• Managing Insurance Product development and rollout (Insurance Product Configurator) for various insurance companies in India using OUTSYSTEMS (Low/No Code Development) Platform.
• Leading HealthCare HMIS Product Development using .NET and Dev/Ops, AWS Cloud and Data Migration.
• Providing IT Services for various banking clients using Java, Spring Boot, SONAR and Cloud.
Handling Testing and Production Support(24X7) for Insurance Clients
Program Management for E-Payments and Soft-POS product.
Responsibilities included:
- Managing Release and HOLD payments Day to day basis.
- New Merchant Onboarding.
- People management and skill development to deliver projects
- New business development in the account using technology solutions
Manage to access complete code base for vulnerability assessment and penetration testing and required changes.
Technology: AS400, RPGIV, CL/400, OS/400
At Satyam, I was responsible for end-to-end delivery and production support services for a client for one of the largest Investment Banking & Logistic Client. Achieved excellence in software delivery and support services through continuous improvement in Team’s delivery processes using Six Sigma and Lean techniques. Worked as a Technical lead for the project. The size of program team was 24 associates including onsite and offshore teams.
Achieved Briainbench Certification on RPGIV
Service delivery
Excellence in Leadership
Honor Date- Aug-2021, Honor issuer -4.0 Leadership Awards by Morpheus Enterprises
Honor Description: Awarded for Planning and Execution/Implementation of Strategy for the Clients Cloud Migration Objectives of 2021.
· Business Accelerator:
Honor Date- May 2016, Honor issuer Mr. Shriram Phadke- BU Head
Honor Description: This was for generating the new business through Delivery Excellent.
Delivery Champion
Honor Date- Jan 2016, Honor issuer Mr. Shriram Phadke- BU Head
Awarded this trophy for Delivering consecutive 2 Fixed Price Project with projected Operation Margin 2016-2017.
Knowledge Management Award
Winner of Wipro Knowledge Management Annual R & R Award 2014-2015.
Delivery Excellence Award
Honor Date: Sep 2015, Honor issuer Mr. Prem Gehani, Account Delivery Head
Honor Description: Delivered 3 Fixed Price projects in time and with remarkable margin.
The Excellent Performer of the Quarter
Honor Date: Aug 2012, Honor issuer Mr. Shriram Viswanathan
Honor Description: This was awarded because I was first champion to implement Flex Delivery Model in Wipro.
Initiatives:
I have brought success in achieving quarterly targets by driving initiative of “Every Wiproit is a Leader”
Developed new ideas and ways to fulfill quarterly resourcing demand. Initiative Started “5 Hires in 5 Days”
Brought in culture of valuing “Business Demands first”. Initiative inculcated “My Customer”
RPGIV
Playing Table Tennis, Cricket, Music
Managed P&L for business unit with 25 mil USD +
Customer engagement through trusted advisership and relationship
Delivery Governance & Technology - Innovation
Capital Market and Collateral domain knowledge
Self- awareness, Self- regulation, Motivation
Ability to gracefully handle difficult conversations
Building inspired, engaged leaders & teams
Proactive and reactive business proposal
Certification & Training
· Imparted Various AS400, RPG4 Trainings
· PM Elite
· Adroit
· Digital Transformation 101
· Flex Delivery Champion
· Lean Methodology
PM Elite
Certified Scrum Master
AWS Architect Associate
ITIL@4
RPGIV
Creative Thinker | Persuasion | Leadership | Satisfaction | Enthusiasm | Trustworthiness | Patience | Dedication