MAHESH GANDHARE
INDORE
Summary
Client-focused Relationship Manager adept at increasing productivity and completing tasks efficiently. Skilled in client relationship management, financial planning, and strategic sales techniques. Excel in communication, problem-solving, and adaptability, ensuring successful client interactions and satisfaction.
Overview
10
10
years of professional experience
Work History
Relationship Manager-Royale Business
AU Small Fianace Bank Ltd
Indore
09.2023 - Current
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
ELITE RM
Bandhan Bank Ltd
Indore
12.2022 - 09.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Key Account Manager
Induind Bank Ltd
Indore
08.2021 - 12.2022
- Identified new opportunities for growth within existing accounts, as well as potential new customers.
Customer Service Manager
ICICI Bank Ltd
Indore
05.2015 - 08.2021
- Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Handling Cash & all Financial, non-financial transaction,All type of customer service requests including govt schemes -SSY,PPF,SCSS,APY
Education
PGDB - Banking and Finance
MANIPAL ACADEMY
Bangalore02-2019
B.Com - Commerce
DAVV
INDORE05-2013
12th - Science
GOVT HIGHER SECONDARY SCHOOL
BHIKANGAON09-2008
Skills
- Customer relationship management
- Account development
- Customer retention strategies
- Financial transaction handling
- Problem resolution
- Sales forecasting
Affiliations
- Cricket
- Listen Music
- Scatchinng
Accomplishments
- Recognition by the zonal head of ICICI Bank
- Recognition by RH in the life insurance business at IndusInd Bank
- Digital certificate received by the central team in HL business, life insurance, and acquisition in AU Small Finance Bank.
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Relationship Manager-Royale Business
AU Small Fianace Bank Ltd
09.2023 - Current
ELITE RM
Bandhan Bank Ltd
12.2022 - 09.2023
Key Account Manager
Induind Bank Ltd
08.2021 - 12.2022
Customer Service Manager
ICICI Bank Ltd
05.2015 - 08.2021
PGDB - Banking and Finance
MANIPAL ACADEMY
B.Com - Commerce
DAVV
12th - Science
GOVT HIGHER SECONDARY SCHOOL
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