Mahesh Kadam
Sahebrao
Kandala
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
Customer Service Executive
ESAF Small Finance Bank
09.2023 - Current
- Recommended, selected and helped locate and obtain product based on customer requests.
- Developed working relationships with internal and external customers while assisting with account management duties.
- Streamlined communication channels for improved efficiency in handling customer concerns.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
- Created and maintained detailed database to develop promotional sales
- Implemented and developed customer service training processes
- Developed and updated databases to handle customer data
Education
Diploma in Agriculture -
CCS National Institute of Agricultural Jaipur
Jaipur, India 10.2020 - 03.2021
HSC - Commerce
Janata Jr. College Naigaon (bz.)
Naigaon 06.2011 - 02.2012
SSC - Matric
Shri Shankar High School Narsi
Latur Board 06.2009 - 03.2010
Skills
MS-Excel
MS-word
Computer Skills
Written Communication
Calm and Professional Under Pressure
Timeline
Customer Service Executive
ESAF Small Finance Bank
09.2023 - Current
Diploma in Agriculture -
CCS National Institute of Agricultural Jaipur
10.2020 - 03.2021
HSC - Commerce
Janata Jr. College Naigaon (bz.)
06.2011 - 02.2012
SSC - Matric
Shri Shankar High School Narsi
06.2009 - 03.2010