Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Timeline
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Mahesh Srigiri

CLUSTER
Hyderabad

Summary

I am a commercially aware and results-oriented professional with a proven track record in driving business growth and delivering high standards in retail management. With a keen focus on efficiency and profitability, I excel in managing daily operations, optimizing resources, and fostering a customer-centric environment. Expertise lies in team leadership, strategic planning, and implementing innovative solutions to meet and exceed organizational goals. I am now seeking a challenging opportunity where i can leverage skills and experience to drive research, development, and innovation initiatives forward in a dynamic and collaborative environment.

Overview

10
10
years of professional experience
14
14
years of post-secondary education
1
1
Language

Work History

Cluster Sales Manager

ELECTRONICS MART INDIA LTD.
HYDERABAD
04.2021 - Current
  • Led cluster of 48 stores to consistently exceed sales targets and KPIs through strategic planning and decisive decision-making.
  • Optimized regional marketing budget, maximizing return on investment.
  • Evaluated program effectiveness to determine return on investment.
  • Developed marketing campaigns to enhance clients' return on investment.
  • Partnered with outside sales to identify critical accounts with growth opportunities.
  • Supported sales initiatives by offering additional services or upgrades when appropriate during return process.

Team Leader

SAMSUNG INDIA PVT LTD.
HYDERABAD
03.2020 - 04.2021
  • Implemented effective team management strategies to optimize workflow and productivity, resulting in improved performance and reduced attrition rates.
  • Supervised team members of 78 to confirm compliance with set procedures and quality requirements.
  • Reviewed, implemented and updated company records related to team activities for future reference.
  • Established clear communication channels that ensured timely exchange of information between team members and stakeholders.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.

SAMSUNG EXPERIENCED CONSULTANT

Samsung Inc
HYDERABAD
02.2014 - 03.2020
  • Developed effective improvement plans in alignment with goals and specifications.
  • Maintained database systems to track and analyze operational data.
  • Greeted customers warmly and pleasantly answered inquiries.
  • Performed market research to stay up-to-date with current market trends.
  • Maintained knowledge of current promotions and product features.
  • Managed over 20 customer calls per day.' or, "Increased sales by 10%".

Education

Associate of Arts - Commerce

DR.BR AMBEDKAR UNIVERSITY
Hyderabad, India
06.2016 - 10.2019

Civics Economic Commerce (CEC) -

TELANGANA OPEN SCHOOL SOCIETY
Hyderabad, India
01.2016 - 04.2017

Secondary School Certificate (SSC) -

DWARAKA HIGH SCHOOL
Hyderabad, India
03.2001 - 03.2010

Skills

Pre-sales support

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Accomplishments

Project: Store Layout and Customer Experience Enhancement

Company: BAJAJ ELECTRONICS INORBIT

Duration: December 2023 - March 2024

Objective: To increase the store's profitability by redesigning the store layout and enhancing the overall customer experience, thereby improving the overall ROI.

Responsibilities and Achievements:

· Conducted a comprehensive analysis of the existing store layout, customer flow, and product placement to identify opportunities for improvement.

· Redesigned the store layout to optimize the customer journey, improve product visibility, and stimulate impulse purchases.

· Implemented new signage and displays to highlight promotions, new arrivals, and high-margin products, enhancing the overall shopping experience and encouraging additional purchases.

· Collaborated with the sales and customer service teams to train staff on the new store layout and customer service techniques to improve customer engagement and satisfaction.

· Monitored and analyzed customer feedback and sales data to continuously refine and optimize the store layout and customer experience.

Results:

· Increased average transaction value by 15% through effective store layout and product placement strategies.

· Improved customer satisfaction scores by 20% as measured by post-purchase surveys and online reviews.

· Enhanced overall store profitability by 12% by increasing sales and improving customer retention, resulting in a positive ROI for the store layout and customer experience enhancement project.


Project: Product Assortment and Category Management Optimization

Company: Bajaj Electronics Nacharam

Duration: August 2023 - October 2023

Objective: To increase the store's profitability by optimizing product assortment and category management to better meet customer demand and improve the overall ROI.

Responsibilities and Achievements:

  • Conducted a detailed analysis of the store's product assortment, category performance, and customer purchase behavior to identify opportunities for optimization.
  • Revamped the product assortment by introducing new products, discontinuing underperforming items, and adjusting inventory levels based on sales trends and customer preferences.
  • Implemented a category management strategy to organize products more effectively, improve visibility, and create a more intuitive shopping experience for customers.
  • Collaborated with the purchasing and inventory teams to optimize stock levels, reduce carrying costs, and improve inventory turnover rates for each product category.
  • Monitored and analyzed sales data, customer feedback, and market trends to continuously refine and optimize the product assortment and category management strategies.

Results:

  • Increased overall sales by 10% through effective product assortment and category management optimization.
  • Improved inventory turnover rates by 20% by aligning stock levels with customer demand and sales trends.
  • Enhanced customer satisfaction scores by 18% as measured by post-purchase surveys and online reviews due to improved product availability and a more organized shopping experience.
  • Improved overall store profitability by 14% by increasing sales and reducing costs, resulting in a positive ROI for the product assortment and category management optimization project.


Personal Information

  • Date of Birth: 10/20/1994
  • Nationality: Indian

Timeline

Cluster Sales Manager

ELECTRONICS MART INDIA LTD.
04.2021 - Current

Team Leader

SAMSUNG INDIA PVT LTD.
03.2020 - 04.2021

Associate of Arts - Commerce

DR.BR AMBEDKAR UNIVERSITY
06.2016 - 10.2019

Civics Economic Commerce (CEC) -

TELANGANA OPEN SCHOOL SOCIETY
01.2016 - 04.2017

SAMSUNG EXPERIENCED CONSULTANT

Samsung Inc
02.2014 - 03.2020

Secondary School Certificate (SSC) -

DWARAKA HIGH SCHOOL
03.2001 - 03.2010
Mahesh SrigiriCLUSTER