MAHESH VARADE
Senior Associate
Pune,MH
Summary
Experienced Senior Associate driven to optimize processes and streamline operations for team efficiency. Decisive leader with an analytical and flexible approach to solving problems.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Senior Associate
Kyndryl Solutions Pvt Ltd
Pune
09.2021 - Current
- Interacted with internal stakeholders as voice of customer.
- Owned and prioritized product backlog.
- Attended Agile ceremonies, demos and production proving activities.
- Allocated and approved team resource usage.
- Trained personnel on use of IT tools and applications.
- Conducted quality assurance to verify accuracy of data used in IT projects.
- Resolved staff conflicts and identified potential areas of improvement.
- Created and implemented contingency plans to address potential risks.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies
- Monitored customer service metrics and performance indicators to identify areas of opportunity
Product Owner
IBM
Pune
08.2018 - 08.2021
- Owned and prioritized product backlog.
- Focused on building critical features up front in order to identify constraints and technical challenges.
- Brainstormed with peers and other members of design team to determine enhancements and product features.
- Identified changes in project scope and modified job schedule accordingly.
- Wrote comprehensive user manuals for new products and additional technical documentation.
- Documented each step in product's design process for use in manuals.
- Analyzed user feedback and implemented changes to product design.
Asset Management Analyst
Infinite Computer Solutions
Pune
02.2017 - 08.2018
- Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
- Maintained knowledge of new product offerings and changes for order provisioning processes.
- Reviewed order terms and conditions with customers to comply with company policy.
- Processed customer orders in line with established policies and procedures.
- Input order information into system and updated customer accounts to document and track customer orders.
- Applied effective time management techniques to meet tight deadlines.
- Self-motivated, with strong sense of personal responsibility.
Education
MBA - Operations
Jaywant Institute of Management Studies
Pune 07.2011 - 07.2013
Bachelor of Engineering - Electronics/Telecommunication
GH Raisoni College of Engineering
Pune 08.2006 - 08.2010
12th - Science Education
Maharashtra State Board Pune
Jalgaon 06.2005 - 06.2006
10th - Vocational-Technical Education
Maharashtra State Board Pune
Jalgaon 06.2003 - 06.2004
Skills
Problem Solver
Agile Methodologies
Scrum
Root Cause Analysis
Risk Assessments
Team Management
Project Management
Certification
Embedded System Design
Timeline
Senior Associate
Kyndryl Solutions Pvt Ltd
09.2021 - Current
Product Owner
IBM
08.2018 - 08.2021
Asset Management Analyst
Infinite Computer Solutions
02.2017 - 08.2018
MBA - Operations
Jaywant Institute of Management Studies
07.2011 - 07.2013
Embedded System Design
02-2011
Bachelor of Engineering - Electronics/Telecommunication
GH Raisoni College of Engineering
08.2006 - 08.2010
12th - Science Education
Maharashtra State Board Pune
06.2005 - 06.2006
10th - Vocational-Technical Education
Maharashtra State Board Pune
06.2003 - 06.2004