Mahishi Ganatra
Ahmedabad
Summary
Efficient Front Desk Receptionist known for productivity and ability to complete tasks swiftly. Possess specialized skills in customer service, data entry, and appointment scheduling. Excel in communication, problem-solving, and multitasking, ensuring smooth operation of front desk activities. Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.
Overview
4
4
years of professional experience
Work History
Sarvvam Wellness
Front desk manager
Ahmedabad
01.2025 - Current
- Recognized by management for providing exceptional customer service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
- Completed routine maintenance and repair.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Conducted testing of software and systems to ensure quality and reliability.
Front Desk Manager
Cavitak Marketing Pvt. Ltd.
Ahmedabad
08.2023 - 01.2025
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Straightened up waiting room to maintain neat and organized space.
- Performed administrative tasks such as filing documents, ordering supplies, maintaining logs.
- Scheduled and confirmed appointments for clients and staff.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Monitored and ordered office supplies, ensuring adequate stock levels.
- Signed for packages, recorded deliveries and distributed to personnel.
- Completed basic bookkeeping and document filing.
B & B Salon and Nails
Salon manager
Ahmedabad
07.2022 - 03.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Conducted testing of software and systems to ensure quality and reliability.
Manager
My My
Ahmedabad
06.2021 - 07.2022
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Reviewed completed work to verify consistency, quality, and conformance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Created and managed budgets for travel, training, and team-building activities.
Education
B COM -
GUJARAT UNIVERSITY
01.2018
HSC -
GSHEB
01.2015
SSC -
GSEB
01.2013
Skills
- SAP ECC 60
- Microsoft Office applications
- Confidentiality
- Accuracy
- Attention to detail
- Detail-oriented
- Inventory management
- Management skills
- Communication
- Excel spreadsheet tracking
- Documentation skills
- Customer service
- Time management
- Office administration
- Team collaboration
- Data entry
- Communication skills
- Problem solving
Disclaimer
I hereby declare all the above information is true to the best of my knowledge.
Personal Information
Date of Birth: 21st December 1997
Languages
3,B1
References
References available upon request.
Personal Details
Ahmedabad 380054
Languages
English
Beginner
A1
Hindi
Beginner
A1
Gujarati
Beginner
A1
Timeline
Sarvvam Wellness
Front desk manager
01.2025 - Current
Front Desk Manager
Cavitak Marketing Pvt. Ltd.
08.2023 - 01.2025
B & B Salon and Nails
Salon manager
07.2022 - 03.2023
Manager
My My
06.2021 - 07.2022
B COM -
GUJARAT UNIVERSITY
HSC -
GSHEB
SSC -
GSEB