Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Makhdoum Sayyed

Assistant Manager
Pune

Summary

Encouraging Assistant manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

13
13
years of professional experience

Work History

Assistant Manager

Cotiviti India Pvt Ltd
01.2012 - Current
  • Improved decision-making processes with accurate data analysis and visualization techniques.
  • Utilized data visualization tools to effectively communicate business insights.
  • Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Identified patterns and trends in large data sets and provided actionable insights.
  • Created dashboards to monitor and track key performance indicators.
  • Developed customized reports, summarizing and presenting data in visually appealing format.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Projects Completed Details :

Project #1

Team Performance Dashboard

Domain : Research

Project Description:

Created an end-to-end Power BI dashboard to show team performance and quality trend for all the teams in the process. This helped the SLT to understand individual and team performance and gave business insights for better decision making.

Technologies used:

Power BI Desktop, Excel & SQL Server.

Project Role : Data Analyst

Key Deliverables

Data Transformation – Clean and create structured data and save it in SQL Server Database.

Process Automation – VBA used to skip the manual process of cleaning the data & storing the data into database.

Visualization – Used Power BI & Schedule refresh option used to update data on daily basis. Development of calculated Measures and Dimensions to support the report requirement using DAX.


Project #2

Employee Attendance dashboard and Status

Domain : Research

Project Descriptions :

Developed an end-to-end employee database in SQL and created a dashboard in Excel which showed the employee attendance and leaves on daily basis. Also showed the total number of employees present in each team, location wise data and attrition report.

Technologies used:

MS Excel, SQL, PowerPoint

Project Role : Data Analytics

Key Deliverables

Data Transformation –clean and create structured data and save it in SQL Database.

Process Automation – VBA Code Development to exclude manual task to clean and convert data into date wise excel file.

Visualization – MS Excel used to create dashboard to show the employee attendance details and employee status for all the teams. VBA code used to automate the process to refresh the dashboard and upload data into the excel used for creating dashboard.

Education

Bachelor of Commerce - Commerce

Poona College of Arts, Science And Commerce
Pune
04.2001 -

High School Diploma -

Crescent High School
Pune
04.2001 -

Skills

Advanced Excel

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Timeline

Assistant Manager

Cotiviti India Pvt Ltd
01.2012 - Current

Bachelor of Commerce - Commerce

Poona College of Arts, Science And Commerce
04.2001 -

High School Diploma -

Crescent High School
04.2001 -
Makhdoum SayyedAssistant Manager