Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Malathi Matta

Senior Process Executive
Hyderabad

Summary

Senior Process Executive in mapping API's, research and balancing customer service and support objectives with innovative process improvement and execution.

Worked as process executive with 5 years of experience in leading companies delivering more efficient and cost-effective operations.

Hands on experience in navigation process, gis, mapping, routing, local geometry, Addressing, POI, Ranges, Access points.

Overview

11
11
years of professional experience
3
3
years of post-secondary education

Work History

Senior Process Executive

Cognizant Technologies Solutions
05.2023 - Current

1.Currently working as ATL for a team of about 18 members.

2.Supervising and managing the team of associates including their performance, productivity adherence to business regulations.
3.Providing guidance and instructions to the tema about SLA'S ,daily performance reports Quality and production reports.Making sure to reach the metrics and incentive plan for the month.
4.Reviewing Root cause Analysis for the errors
Critical thinking and complex problem solving skills as in finishing workable solutions to problems without expending unnecessary time and cost.
5.Accomplished in handling large volumes of complex Gis data and different project.
Experienced in providing technical feedback for the associates and acts as SME during the critical times of project deliverables.
6. Attending weekly review with client about the progress and update plan for the project portfolio.

Senior Process Executive

Cognizant Technology solutions
06.2019 - 01.2022

Apple Maps

  • Hands of experience as Editor level and Temp QC on apple maps- different stages, different countries and process deliverables.
  • Have experience on various process in mapping - Addressing, Naming, Access points, HLA, Hooklines and Ranges.
  • Worked on different Poi's - permanent Poi's and temporary Poi's and also have experience in water bodies
  • Provided general assistance with daily operations i.e data archiving, Retrieval all drawing management and RCA analysis
  • Assisted project teams with automating process and workflows.
  • Provided data management detailed management and data analysis.
  • Contribute to automation and improvement of process workflows
  • Determined change management needs and defined behaviors for effective program management
  • Provided strategic and operational recommendations for improvement across departments

Process Associate Support

Tech Mahindra limited
05.2018 - 05.2019

Here Maps


  • Worked on RAPID- Real time Automation and Processing Ingested Drive
  • Worked on the project by navigating the various features like road network rail network and water features.
  • Developed the here maps involving digitization of navigable and non navigable features like Divider, Directional signs, speed limit ,Driver alert signs, RDMs, Bridges ,etc
  • Transcribing and coding in Atlas by using images and drive files and other navigable features
  • Prioritize organize and perform multiple work assignments.
  • Providing data management , detail mapping and data analysis.
  • Work closely with external vendors and partners to develop and deploy GIS solutions.





Process Analyst

Minvesta infotech ltd
05.2014 - 09.2015

Google maps


  • Worked on various stages of google road maps - advanced usage of web mapping API's like google maps , open street maps.
  • Developed and managed a comprehensive corporate spatial database
  • Providing all technical advice regarding Gis issues
  • Management of GPS devices and undertaking GPS data processing
  • Design and implement client server side robust high volume map generation mapping technologies.
  • Maintaining consiste quality and production .

SEO Analyst

Digitam intellects
07.2013 - 04.2014
  • Worked as full time Seo analyst
  • develop ,optimization strategies that increase company's website search engine results
  • leading keyword research and optimization optimization of content .


Education

Master of Science - Computer Application

Cvsr College of Engineering And Technology
06.2010 - 06.2013

Skills

Interpersonal skills

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Accomplishments

  • Received quarterly RNR awards and ramp awards for the annual performance
  • Received sport awards for the consistently exceeding established required performance metrics


Timeline

Senior Process Executive

Cognizant Technologies Solutions
05.2023 - Current

Senior Process Executive

Cognizant Technology solutions
06.2019 - 01.2022

Process Associate Support

Tech Mahindra limited
05.2018 - 05.2019

Process Analyst

Minvesta infotech ltd
05.2014 - 09.2015

SEO Analyst

Digitam intellects
07.2013 - 04.2014

Master of Science - Computer Application

Cvsr College of Engineering And Technology
06.2010 - 06.2013
Malathi MattaSenior Process Executive