Malathi S
Bangalore
Summary
Results-driven Business Analyst with over 1.5 years of experience in delivering comprehensive business solutions through Zoho product suite. Skilled in understanding business requirements, translating them into technical specifications, and implementing Zoho products to streamline operations. Adept at stakeholder communication, project management, and driving digital transformation initiatives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business Analyst
Zodopt Technology Pvt Ltd
Bangalore
2023.04 - Current
- Work on various projects for clients such as Hosachiguru, Beninca Automations Pvt Ltd, Taurus Powertronics Pvt Ltd, Sonic Bolt, Surin Automotive Pvt Ltd, Nhance Pvt Ltd, Bigcity Promotions, Design Transit, Phitons, Paxima and Sigma AVIT Technology Pvt Ltd.
- Lead the implementation and customization of Zoho CRM, and other Zoho applications across various departments.
- Conducted detailed business analysis to gather requirements and identify opportunities for process improvements.
- Collaborated with cross-functional teams to define project scope, objectives, and deliverables.
- Developed and documented business requirements, functional specifications, and user stories.
- Configured Zoho applications, including creating custom modules, fields, workflows, and reports to meet business needs.
- Gathered and documented business requirements for various projects, ensuring alignment with business goals.
- Provided ongoing support and training to users, ensuring a smooth transition and adoption of the new systems.
- Analyzed data and generated reports to provide actionable insights to senior management.
- Managed project timelines, resources, and risks to ensure successful project delivery.
- Conducted user training sessions to ensure effective use of implemented systems.
Content Analyst
Concentrix
Bangalore
2022.03 - 2022.06
- Conducted market research to identify customer needs and preferences for content creation.
- Developed strategies for creating and distributing content across multiple channels.
- Analyzed website traffic data to determine the effectiveness of content marketing initiatives.
- Evaluated existing online content, identified areas of improvement, and provided recommendations.
- Collaborated with internal stakeholders to ensure alignment between business objectives and content strategy.
Education
B.E - Aeronautical
S.J.C Institute Technology
Chickballapur2021-07
High School Diploma -
PUC
Bangalore2017-05
SSLC -
Modern Public English School
Bangalore2015-05
Skills
- Gap analysis
- Strategic Planning
- Business Planning
- Workflow Analysis
- Competitive Analysis
- Requirements Gathering
- Business process improvement
- Stakeholder Management
- CRM Systems
- User Acceptance Testing
Internship
Bangalore Aircraft Industries Pvt Ltd
Design Intern
Exposed to design methods of various aircraft structural components.
Arsccom Resources and Management Services
Business Analyst Intern
Continuously learn about business analysis techniques, methodologies, and industry trends
Certification
- Business Analyst Certification - ARSCCOM Learning
- Software Testing - Qspiders Training Institute
Accomplishments
- Authored and published a paper on Design and linear static analysis of delta wing in the IEEE Aerospace Conference.
- Organized and coordinated a workshop resulting in increase knowledge of on a topic.
Technical Skills
- Zoho CRM
- Zoho Books & Inventory
- Zoho Creator
- Zoho People
- Zoho Recruit
- Zoho Payroll
- Zoho One applications
- MS Excel
- Testing methodologies
- SDLC
- STLC
Academic Project
- Design and linear Static Analysis of Delta Wing of Fighter Aircraft and predict stress
and displacement due to applied loads.
Languages
- English
- Kannada
- Tamil
Timeline
Business Analyst
Zodopt Technology Pvt Ltd
2023.04 - Current
Content Analyst
Concentrix
2022.03 - 2022.06
B.E - Aeronautical
S.J.C Institute Technology
High School Diploma -
PUC
SSLC -
Modern Public English School
- Business Analyst Certification - ARSCCOM Learning
- Software Testing - Qspiders Training Institute
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