Maley Kr Ghosh
Greater Noida West
Summary
Strategic and results-driven Director of Finance and Strategy at Teleperformance Global Business, adept in financial forecasting, budgeting, and profitability optimization. Demonstrated expertise in driving strategic financial management and process reengineering, leveraging data analytics for insightful decision-making. Proven leadership in project management and technology implementation, enhancing operational efficiency and financial performance.
Overview
15
15
years of professional experience
Work History
Director of Finance and Strategy
Teleperformance Global Business Pvt. Ltd.
Gurugram
08.2016 - Current
- Financial Reporting: Lead the financial reporting function, providing direction and strategic oversight to the finance team. Collaborate with the CFO and other senior leaders to align financial reporting strategies with overall business objectives. Ensure the accuracy, integrity, and compliance of all financial statements and disclosures.
- Financial Planning and Analysis: Develop comprehensive financial plans, forecasts, and budgets aligned with organizational goals. Conduct variance analysis, and provide insights to support strategic decision-making.
- Strategic Financial Management: Drive the development and implementation of financial strategies to enhance profitability, manage risks, and capitalize on growth opportunities.
- Financial Performance Optimization: Analyze financial performance metrics and key performance indicators (KPIs) to identify areas for improvement, and drive operational efficiency. Recommend and implement process improvements to enhance financial performance.
- Technology Evaluation and Implementation: Evaluate emerging technologies and digital solutions to drive innovation and efficiency. Lead the selection, implementation, and integration of digital tools and platforms related to the finance domain.
- Process Optimization: Identify opportunities to streamline processes and workflows through digital automation and optimization. Develop and implement strategies to improve operational efficiency and effectiveness.
- Data Analytics and Insights: Leverage data analytics and insights to inform decision-making, and drive business outcomes. Identify key performance indicators (KPIs) and metrics to measure the success of Six Sigma initiatives.
- Training and Development: Provide upskill training and support to the Business Control and Finance team to enhance financial literacy, and the adoption of new technologies. Ensure that teams have the necessary skills and knowledge to leverage digital tools effectively.
Account Manager
Encore Capital Group
Gurugram
04.2015 - 01.2016
- Accounts Management - To follow up with clients and maintain relationships with them.
- Maintaining a regional portfolio of delinquent accounts and creating daily reports.
- Analyze portfolio performance, identify business opportunities, and drive critical business decisions. Create detailed reports of the process performance, and measure performance gaps.
- Responsible for generating revenue with maximum liquidation through inventories.
Subject Matter Expert
Wipro
Noida
06.2013 - 04.2015
- Worked as a backend data specialist and responded to customer emails for their queries.
- Takes action to resolve issues resulting from errors caused internally or due to customer dissatisfaction.
- Client Interaction - Interacts with the client based on information collected for customer surveys.
- Report Generation - Generates necessary regular and ad-hoc reports for the leadership team.
Senior Operations Analyst
IBM Daksh
Kolkata
01.2010 - 08.2013
- Accurately input and update customer information, transactions, and other data into back-end systems.
- Verify and validate data to ensure accuracy and completeness.
- Process transactions such as account openings, loan applications, and insurance claims.
- Execute backend processes for financial transactions, including fund transfers, bill payments, and reconciliations.
- Respond to customer inquiries and requests related to back-end processes and operations.
Education
MBA - Business Analytics
IIBM Institute of Business Management
New Delhi09-2020
Six Sigma Black Belt - Process Quality Engineering
ASQ South Asia
New Delhi11-2017
Skills
- Financial forecasting and
- Budgeting expertise
- Profitability optimization
- Pricing strategy
- Cash flow management
- Cost reduction strategies
- Data analytics
- Business process reengineering
- Lean six sigma
- Systems implementation
- Project Management
Timeline
Director of Finance and Strategy
Teleperformance Global Business Pvt. Ltd.
08.2016 - Current
Account Manager
Encore Capital Group
04.2015 - 01.2016
Subject Matter Expert
Wipro
06.2013 - 04.2015
Senior Operations Analyst
IBM Daksh
01.2010 - 08.2013
MBA - Business Analytics
IIBM Institute of Business Management
Six Sigma Black Belt - Process Quality Engineering
ASQ South Asia
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