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Malleshwari Lalkota
Hyderabad
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Senior Process Executive experienced in delivering exceptional customer service and prioritizing tasks effectively. Fostered collaborative environments and built strong teams through accurate documentation and problem-solving, enhancing service delivery and operational success. Committed to supporting organizational goals with strong work ethic and effective communication skills.
Overview
3
3
Languages
5
5
years of post-secondary education
3
3
years of professional experience
Work History
Senior process executive
Cognizant Technology Solutions
Hyderabad
10.2023 - Current
- Recognized by management for providing exceptional customer service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Executed daily tasks with precision in a fast-paced environment.
Education
B.Com(CA) -
06.2020 - 05.2023
Intermediate Certificate - CEC
06.2018 - 05.2020
Skills
- Process optimization
- Accurate documentation
- Task prioritization
- Cross-functional collaboration
- Collaborative support
- Problem solving
- Flexible and adaptable
- Active listening
Languages
English
Native language
Hindi
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Timeline
Senior process executive - Cognizant Technology Solutions
10.2023 - Current
Andhra Mahila Sabha Arts And Science College For Women - B.Com(CA),
06.2020 - 05.2023
Keshav Memorial Junior College - Intermediate Certificate, CEC
06.2018 - 05.2020
MA Ideal High School - ,