Summary
Overview
Work History
Education
Skills
Certification
EXTRACURRICULAR
Accomplishments
Hobbies
Timeline
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MUGDHA JANRAO

Senior Process Executive
PUNE,MH

Summary

Dynamic and results-driven Senior Process Executive with over 1.5 years of experience delivering high-level support to senior executives. Expertise includes strategic planning, stakeholder relationship management, backend operations management, and comprehensive risk and issue management. Proven ability to monitor and control processes while ensuring quality and timely execution of tasks, complemented by strong skills in escalation, time, and resource management. Exceptional communication and interpersonal skills facilitate effective collaboration in both independent and team-oriented environments.

Overview

2
2
years of professional experience
5
5
Certifications

Work History

Senior Process Executive

Infosys Business Process Management
01.2022 - 01.2024
  • For Client CVS Health/Aetna
  • Process investigation and problem solving.
  • Assisted in department/company projects, as needed, Provided feedback about the customer’s experience
  • Evaluation of the impact of process deviations/changes on product quality and stability.
  • Handled confidential information and documents with discretion and maintain their proper organization

Education

St Mira’s English Medium School

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Modern College of Arts and Science

BSc - Biotechnology

Fergusson College
01.2018

Skills

Effective time and people management

Certification

Principles of Sustainable Finance

EXTRACURRICULAR

Participated in various Dance, drawing and GK competitions while in School. Volunteered in building a 12m Diameter Geodesic dome during a Science Fest held at Fergusson. Co-led the arts department every year during college fests which won accolades. Organized Fun Friday activities regularly at my previous workplace with a new activity each week.

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Hobbies

I love reading novels in my free time. I am a history enthusiast as well.

I am also an artist, my niches are resin and embroidery. I run a art page on instagram as well.

Timeline

Senior Process Executive

Infosys Business Process Management
01.2022 - 01.2024

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Modern College of Arts and Science

BSc - Biotechnology

Fergusson College

St Mira’s English Medium School
MUGDHA JANRAOSenior Process Executive