B. Shanmugavel
Salem
Summary
Medical Scribe and Healthcare Documentation Specialist with over 8 years of comprehensive experience in virtual and live scribing. Proven track record of accurately documenting complex medical information across multiple specialties. Recognized for strong communication skills, efficiency, and a proactive approach to process improvement. Committed to precision and maintaining the highest standards of healthcare documentation.
Overview
8
8
years of professional experience
Work History
Senior Process Executive
Cognizant Technology Services Pvt Ltd
Bengaluru
2023.07 - 2025.12
- Provide high-level support and oversight in document processing, ensuring precision and timeliness in complex medical workflows.
- Conduct thorough quality checks and process documentation, contributing to high accuracy scores and consistent service delivery.
Quality Documentation Specialist
Nuance Communications
Bengaluru
2022.02 - 2023.06
- Performed critical review and auditing of medical documentation to verify compliance with healthcare regulations and client-specific guidelines.
- Analyzed transcription and scribe workflows to identify process improvements, contributing to a measurable increase in overall efficiency.
Senior Client Partner (Quality Auditor)
Access Healthcare
Chennai
2019.08 - 2022.02
- Ensured adherence to quality standards across a broad team, conducting comprehensive audits of medical records and patient charts.
- Leveraged strong interpersonal skills to provide constructive feedback and training, resulting in improved quality scores for direct reports.
Health Information Analyst (Virtual Medical Scribe)
S10 Healthcare Solutions
Chennai
2017.07 - 2019.08
- Provided real-time scribe services, listening and documenting physician-patient interactions with 100% accuracy.
- Consistently recorded diagnoses, treatment plans, prescriptions, and follow-up instructions for various specialties.
Education
B.E (Electronics And Instrumentation Engineering) -
Government College of Technology
Coimbatore2016-04
HSC -
Sri Vidya Mandir Matric Higher Secondary School
Salem2012-03
SSLC -
Sri Vidya Mandir Matric Higher Secondary School
Salem2010-03
Skills
- Achievement oriented with good communication, presentation and interpersonal skills
- Strong learning and organizing skills with ability to manage stress, time and people
- An individual who believes in perfectionism and willing to learn
- Workflow Analysis
- Efficiency Improvement
- Document processing
- Document Preparation
- Interested in Sales & Villa marketing and Client relationship management
- Willing to switch to sale executive
Specialities Worked
OB-GYN, PCP, pediatrics, orthopedics, Neurology, ENT, pain management
Carrier Objective
To be associated with a progressive organization that gives me scope to update my knowledge and skills in accordance with the latest trends and be a part of a team that dynamically works towards growth of organization and gain satisfaction thereof.
Personal Information
- Date of Birth: 05/10/1994
- Nationality: Indian
- Marital Status: Married
- Address: 94/SC-128, Karadiyur, Yercaud (TK), Salem - 636602
- Hobbies: Badminton, Football, Gyming
Languages
- English (Read, Write, Speak)
- Tamil (Read, Write, Speak)
- Hindi (Read, Write, Speak)
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge and belief. I shall remember my duties earnestly and enthusiastically, if I am appointed.
Timeline
Senior Process Executive
Cognizant Technology Services Pvt Ltd
2023.07 - 2025.12
Quality Documentation Specialist
Nuance Communications
2022.02 - 2023.06
Senior Client Partner (Quality Auditor)
Access Healthcare
2019.08 - 2022.02
Health Information Analyst (Virtual Medical Scribe)
S10 Healthcare Solutions
2017.07 - 2019.08
B.E (Electronics And Instrumentation Engineering) -
Government College of Technology
HSC -
Sri Vidya Mandir Matric Higher Secondary School
SSLC -
Sri Vidya Mandir Matric Higher Secondary School