MALLIKA MAINI
Delhi
Summary
Dynamic and results-oriented Key Accounts Manager with a strong background in B2B sales, stakeholder engagement, and strategic account growth. Adept at managing high-value accounts, driving revenue, and executing impactful marketing campaigns. Expertise in negotiation, P&L management, FMCG sales, and cross-functional collaboration to achieve business objectives.
Overview
3
3
years of professional experience
Work History
Key Accounts Manager
ZOMATO INDIA
Gurugram
04.2024 - Current
- Managed a portfolio of key restaurant partners, driving 280% revenue growth within 4 months
- Spearheaded upselling and cross-selling strategies to maximize account profitability
- Negotiated and renewed contracts, ensuring long-term partnerships
- Facilitated onboarding of 150+ new outlets on Zomato Dining within a limited time
- Led cross-functional coordination with sales, marketing, and operations teams
Business Development Officer
L'ORÉAL - KÉRASTASE
Gurugram
11.2022 - 11.2023
- Handled 40+ key accounts, including Geetanjali, Looks, Toni & Guy, growing business by 47%
- Generated INR6.7 Cr revenue in 4 months through targeted sales strategies
- Led B2B operations across North India, executing strategic marketing & sales plans
- Managed logistics, finance, and customer service alignment to ensure smooth operations
- Contributed to CSR projects at L'Oréal's Baddi and Chakan factories
Talent Acquisition Intern
MOGLIX
03.2022 - 07.2022
- Sourced resumes via job portals, LinkedIn, and referrals
- Screened candidates to match job descriptions & company needs
- Conducted preliminary interviews & coordinated hiring processes
- Assisted in employer branding initiatives to attract top talent
Marketing Intern
ZEE MEDIA
01.2022 - 03.2022
- Conducted market research to identify key customer segments
- Designed social media campaigns, increasing engagement by 60%
- Created internal communication creatives and repurposed content for maximum reach
Education
PGDM - Marketing
JIMS, IP University
Delhi01.2023
B.A. - History (Hons.)
Ramjas College, Delhi University
Delhi01.2019
Skills
- B2B Sales & Key Accounts Management
- Stakeholder & Relationship Management
- Strategic Planning & Revenue Growth
- Ad Sales & FMCG Sales
- Beauty & Luxury Brand Marketing
- Campaign Development & Execution
- P&L Management & Market Analysis
- Cross-functional Team Leadership
- Microsoft Office Suite (Excel, PowerPoint, Word)
- SEO & Digital Marketing Tools
- Account acquisition
- Territory growth
- Relationship management
- Pipeline development
- Sales program creation
- Account performance analysis
- Needs analysis
- Revenue generation
- Territory management
- Cross-functional collaboration
- Business development
- Account strategy
- Lead generation
- Relationship selling
- Client needs assessment
- Account retention
- Client relationship building
Certifications Additional Experience
- Vice President, Innovation & Incubation Cell, JIMS
- Human Resources Intern, Moglix
- Corporate Social Responsibility (CSR) Project Experience
- Strong Public Speaking & Presentation Skills
Technical Skills Languages
- Microsoft Office Suite (Excel, PowerPoint, Word)
- SEO & Digital Marketing Tools
- Fluent in English & Hindi
Timeline
Key Accounts Manager
ZOMATO INDIA
04.2024 - Current
Business Development Officer
L'ORÉAL - KÉRASTASE
11.2022 - 11.2023
Talent Acquisition Intern
MOGLIX
03.2022 - 07.2022
Marketing Intern
ZEE MEDIA
01.2022 - 03.2022
PGDM - Marketing
JIMS, IP University
B.A. - History (Hons.)
Ramjas College, Delhi University