Advanced excel
Mamadala Nikhil Kumar
Banker
Hyderabad,TG
Summary
Energetic Relationship Manager proficient at facilitating communication between departments and increasing the quality of service to customers at all levels. Eager to apply extensive experience and Banking, Client releationship management abilities.
Overview
3
3
Languages
1
1
Certification
15
15
years of post-secondary education
2
2
years of professional experience
Work History
Relationship Manager
ICICI Bank Ltd.
Hyderabad, Telangana
05.2019 - 12.2020
- To achieve Retail and trade forex Income Target on entire range of Trade services consisting of Imports/Exports/Bank Guarantees-Local & Foreign/Letter of Credit - Local and Foreign/Buyer's Credit/Foreign Direct Investment (FDI)/Overseas Direct Investment (ODI)/Merchant Trade Transactions/Local Bills,etc., as well as meeting business objectives consisting of Income Targets, Branch activation and Portfolio Penetration on Retail Fx products comprising of Inward and Outward Remittances.
- Maintaining foreign currency margins at optimum level by reducing preferential rate to clients during selling.
- Preparing training materials appropriate for target audiences and developed solutions and conduct training sessions
- Supporting the development of strong client relationships by building trust and offering services based on availability.
- Compliance issues resolving related to remittances and Forex cards, letter of credit, Bank guarantees.
- Providing user application usage training to the various channel staff.
- Identifying the errors in the product by taking feedback from clients and employees.
- Reconciliation of branches to track the profitability.
Education
MBA - Operations And Marketing
University of Hyderabad
Hyderabad 07.2017 - 06.2019
Bachelor of Technology - Electronics Communications And Engineering
JNTU HYDERABAD
Medak 08.2011 - 06.2015
Intermediate - Maths, Physics And Chemistry
Narayana Junior College
Hyderabad 05.2009 - 05.2011
Matriculation - Matriculation
Kendriya Vidayalaya High School
Medak 05.2002 - 05.2009
Skills
Banking
Accomplishments
- Provided Training to branch channel staff of about 500 members in single day
- Took The Forex Business to next level in the FY 2019-2020
- 100 % customer satisfaction from managed portfolio in terms of understanding the client requirement
Software
Sql
Ms office
Certification
IRDAI Composite
Interests
Leadership
Photography
Watching Movies
Motivation
Newspaper
Macroeconomics
Timeline
IRDAI Composite
10-2020
Relationship Manager
ICICI Bank Ltd.
05.2019 - 12.2020
MBA - Operations And Marketing
University of Hyderabad
07.2017 - 06.2019
Bachelor of Technology - Electronics Communications And Engineering
JNTU HYDERABAD
08.2011 - 06.2015
Intermediate - Maths, Physics And Chemistry
Narayana Junior College
05.2009 - 05.2011
Matriculation - Matriculation
Kendriya Vidayalaya High School
05.2002 - 05.2009
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