Manali Mayekar
Mumbai
Summary
Dynamic Relationship Manager with a proven track record at Mercedes Benz Landmark Cars Ltd, excelling in contract negotiation and client issue resolution. Skilled in developing tailored solutions that enhance customer satisfaction and loyalty. Adept at leveraging communication skills to foster strong client relationships and drive sales success.
Overview
8
8
years of professional experience
Work History
Relationship Manager
Mercedes Benz Landmark Cars Ltd
Mumbai
05.2023 - Current
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
- Negotiated terms and conditions of client contracts to ensure mutual satisfaction.
- Resolved client issues and complaints promptly, maintaining trust and loyalty.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions..
- Maintained in-depth knowledge of market trends and competitor activities to advise clients effectively.
Sr. Executive Sales
Romell Group
Mumbai
01.2022 - 05.2023
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained an up-to-date database of prospective clients and their contact information.
- Developed and implemented processes to ensure accurate data entry into the customer relationship management system.
- Provided assistance throughout the entire sales process from initial contact through post-sale follow-up activities.
- Performed follow-up calls with customers after each sale was completed.
Sr. Executive Pre Sales
Sunteck Realty
Mumbai
05.2019 - 01.2022
- Followed up on leads generated from marketing campaigns or other sources in order to increase sales opportunities for the company.
- Collaborated with sales team to understand customer requirements, boost product sales and provide sales support.
- Researched and identified potential customers.
- Developed sales plans to introduce new products to market.
- Provided post-sale implementation support when needed.
- Demonstrated excellent verbal and written communication skills while interacting with customers over the phone and email.
Executive Presales
Piramal Reality
Mumbai
10.2018 - 04.2019
- Generated leads with successful prospect cold calling and skilled use of persuasive communication skills.
- Developed customer relationships through active listening, understanding their needs, and providing appropriate solutions.
- Responded to customer inquiries in a timely manner, providing accurate information and solutions.
Executive
Invest In Reality
Mumbai
09.2017 - 09.2018
- Generated new leads via cold calling techniques, referrals, networking events.
- Networked to build client base and promote products to new and existing clients.
- Developed strong relationships with potential customers through consistent follow-up contact.
- Compiled daily reports detailing call activity metrics such as number of dials made, average talk time per call.
Education
Post Graduation Diploma - Marketing Management
WELINGKAR INSTITUTE
Mumbai India10-2021
Bachelors in Commerce -
Bhavans College
Mumbai India05-2017
Skills
- Communication skills
- Contract negotiation
- Sales process management
- Client issue resolution
Affiliations
Ethical Fashion
Dance
Languages
Marathi
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Accomplishments
- Exceeded sales target in 4 months by accomplishing 6 to 8 contracts per month in Mercedes Benz Landmark Cars
- Achieved certification in most sold Mercedes Benz Landmark cars warranty in 3rd quarter of 2024
- Achieved Certification of Most visits done on monsoon fest from Sunteck Realty
Websites
References
References available upon request.
Timeline
Relationship Manager
Mercedes Benz Landmark Cars Ltd
05.2023 - Current
Sr. Executive Sales
Romell Group
01.2022 - 05.2023
Sr. Executive Pre Sales
Sunteck Realty
05.2019 - 01.2022
Executive Presales
Piramal Reality
10.2018 - 04.2019
Executive
Invest In Reality
09.2017 - 09.2018
Post Graduation Diploma - Marketing Management
WELINGKAR INSTITUTE
Bachelors in Commerce -
Bhavans College
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