Manas Danda Jaya Venkata Satya Manikanta
Tadepalligudem
Summary
Knowledgeable [Job Title] offers [Number] years of troubleshooting and repair experience with advanced technical knowledge. Dependable and service-driven with strong safety record and excellent follow-through. Well-versed in consulting blueprints and schematics to assess repair needs.
Overview
1
1
year of professional experience
Work History
Service Delivery Engineer
Ubona Technologies
Bangalore
01.2023 - Current
- Provided technical support for customers in troubleshooting software issues.
- Developed scripts and automation tools to reduce manual intervention and improve service delivery efficiency.
- Investigated escalated incidents reported by customers and provided timely resolution.
- Documented operational procedures for new systems deployments as well as existing ones.
- Assisted with developing training materials for end users on how to use the applications properly.
- Coordinated with internal teams such as Network Operations Center staff for resolving interdependent issues.
Education
Bachelor of Technology - Electical And Electronics Engineering
National Institue of Technology
Puducherry04-2022
High School Diploma -
Sri Chaitanya Raman Bhavan College
Vijayawada04-2018
High School Diploma -
Sri Chaitanya Techno School
Tadepalligudem04-2016
Skills
- Service Delivery
- Virtualization Technologies
- Incident Management
- SLA management
- Understanding of data structures
- Java Spring Boot
- Java Web Development
- Java
- Advanced Java Programming
- Python Programming
- HTML proficiency
- Coding
- Front-End Skills: HTML, CSS
- SQL knowledge
Languages
Telugu
First Language
English
Intermediate (B1)
B1
Timeline
Service Delivery Engineer
Ubona Technologies
01.2023 - Current
Bachelor of Technology - Electical And Electronics Engineering
National Institue of Technology
High School Diploma -
Sri Chaitanya Raman Bhavan College
High School Diploma -
Sri Chaitanya Techno School
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