Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
INTERNSHIP
Reading Books, Cooking, Fishing
Receptionist
MANAS JANA

MANAS JANA

Service Leader
Gandhidham

Summary

Professional background in the locomotive industry, with extensive experience in operations and maintenance of joint venture projects. Core competencies include Lean Six Sigma and Kaizen facilitation, effectively applied to ambitious 4500HP and 6000HP locomotive maintenance schedules and manpower distribution. A dedicated team leads shop floor operations with precision, providing technical guidance to ensure peak efficiency and reliability in locomotive systems. These efforts enhance operational performance and align with the 'Make In India' initiative, underscoring a strong commitment to innovation and excellence in heavy-duty machinery maintenance.

Overview

12
12
years of professional experience
2
2
Certifications
3
3
Languages

Work History

Technical Service Manager

Wabtec Corporation
Gandhidham
03.2021 - Current

Looking after shift maintenance at PPP project with Indian Railways at Gandhidham site.

  • Technical guidance to Jr. Service engineers, JE and different teams engaged in maintenance of 4500 HP and 6000 HP locomotives.
  • Ensure that all the activities being performed under scheduled, unscheduled maintenance including heavy maintenance and Wreck Repair of locomotives are as per laid down procedure and practices, within timelines, cost and quality including documentation and sign off.
  • Ensure all work performed follow safe and environment friendly practices.
  • Ensure quality standards of workmanship, minimize failure related to workmanship.
  • Participate in internal audits and external audits to compliance with standards set.
  • Responsible for compliance with local regulations and specific local customer safety policies in the entire shed.
  • Maintaining monthly Availability, MDBF,RX reissue etc. for KPI at gandhidham shed.
  • Improved technical support efficiency by streamlining workflows and implementing new software tools.
  • Introduced automation tools into daily operations which increased overall efficiency while reducing manual intervention.
  • Facilitated clear communication between technical services team members and cross functional departments, fostering strong working relationships across the organization.
  • Developed and implemented comprehensive training programs for staff, increasing overall technical proficiency and productivity.
  • Proactively addressed potential bottlenecks in the workflow enabling smoother project execution from start to finish.
  • Developed technical services strategies based upon clients' goals and implemented processes to achieve objectives.
  • Reduced system downtime through the implementation of proactive maintenance measures and regular performance monitoring.
  • Collaborated with cross-functional teams to identify areas for process improvement, resulting in significant time and cost savings.
  • Identified key metrics for tracking departmental success, and adjusted strategies accordingly to improve results over time.
  • Conducted regular performance reviews for team members, identifying opportunities for professional growth and development within the organization.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Senior Service Engineer

GE TRANSPORTATION(A Wabtec Company)
Gandhidham
11.2020 - 12.2024
  • 4500 and 6000 HP diesel locomotives maintenance,wreck repairs, Boogies,Engine, troubleshooting and service.
  • Overall KPI : Monthly Availability, MDBF, SFC, FLY, Supervising of technical manpower.
  • Achieved customer satisfaction with timely resolution of technical issues and clear communication.
  • Established strong relationships with clients by providing exceptional service, leading to repeat business and referrals.
  • Optimized maintenance schedules, resulting in increased equipment reliability and reduced service costs.
  • Conducted regular safety audits, maintaining a safe working environment for all staff members and minimizing workplace accidents.
  • Developed customized solutions for clients'' unique requirements, ensuring optimal performance of their systems.
  • Evaluated emerging technologies to determine their potential value in improving service offerings.
  • Mentored new hires on company policies procedures as well as specific job functions related to the Senior Service Engineer role.
  • Streamlined service processes for improved efficiency and reduced downtime in critical systems.
  • Proactively identified potential bottlenecks in workflows proposed alternative solutions that ultimately increased efficiency across the team.
  • Diagnosed and resolved machine operation variations and equipment problems.
  • Developed preventive maintenance schedules to minimize downtime and optimize performance.

Junior Officer

Balmer Lawrie
Sivassa
08.2018 - 10.2020

Working as a Shift In charge- production for MS barrel manufacturing plant of IP-Silvassa plant.

  • Daily planning of different types of barrels from different customer and prioritize serially.
  • Taking part in internal audits.
  • Look into any in line issues in running production line and follow up with cross functionality departments.
  • Checking quality parameters of any lots of in line barrels for verifying parameters which is already set by Bureau of Indian standards (BIS).
  • Reduce line rejection by at least 5% as compared to previous quarter.
  • Daily manpower planning for operating different machineries.
  • Look out for daily maintenance of different machineries and revert to maintenance team.
  • Safety of all operation peoples and achieve zero accident at shop floor.
  • Maintaining Kaizen principles to reduce waste at shop floor and apply 5S principles.
  • Worked on lean six sigma project under OPEX team.
  • Completion of projects within schedules timeframe.

Field Service Engineer

Cummins India Limited
Hyderabad
09.2013 - 08.2018

Responsible for handling key account for SCCL , a Government coal mining company jointly owned by the Government of Telangana and Government of India.

  • Supporting Cummins authorized dealer i.e., Sales & Services Pvt. Ltd. for field related critical issues.
  • Installation & commissioning of Cummins make HHP quantum engines powered for applications like 240 T BEML Dumpers, Dozers, Excavators like EX-2500/EX-1200 ( Tata Hitachi made),Drill machines(Atlas copco made)etc.
  • Troubleshooting expert for quantum series electronic engine powered for Tata Hitachi make excavators and BEML make Dumpers/Dozers.
  • Carrying out condition based monitoring system (CBM) for all Cummins engine at SCCL site and regular engine health checks.
  • Retro fitment activities for KTA 50 engine in BEML dozers.
  • Training and enhancing service skills of dealer service engineers on troubleshooting, retro fitment, CBM activities.
  • Internal service audits for enhancing service solution for SCCL.
  • Analysis of job safety report submitted by dealer service engineers and make Near miss/ Hit report and follow.
  • Performed detailed diagnostics to accurately identify root causes and implement appropriate solutions for improved system performance.

Education

B.Tech/B.E. - Mechanical

Birla Institute of Technology And Science
Pilani
01-2026

High School Diploma -

Dr. Meghnad Saha Institute Of Technology, Haldia
Haldia, India
04.2001 -

Associate of Science - Science

Panskura Bradley Birt High School
Panskura, West Bengal
06.2009

High School Diploma -

West Bengal Board Of Secondary Education
Panskura, West Bengal
05.2006

Skills

Process optimization

Technical service engineering

Operational efficiency

Electronic systems design

Defect analysis

Problem-solving expertise

Proactive maintenance strategies

Maintenance management

ISO quality management auditor

Customer service expertise

Six Sigma methodology

Process improvement using Lean Six Sigma

Effective communication

Team leadership

Relationship management

Six Sigma methodology

Process improvement using Lean Six Sigma

Effective communication

Team leadership

Relationship management

Certification

LRQA AUDITORS/LEAD AUDITORS CERTIFICATION ISO 14001:2015 Valid upto October 2028

Interests

Industry 40, Generative AI

Internet Of Things ( IoT)

Digital Manufacturing

Timeline

Technical Service Manager

Wabtec Corporation
03.2021 - Current

Senior Service Engineer

GE TRANSPORTATION(A Wabtec Company)
11.2020 - 12.2024

Junior Officer

Balmer Lawrie
08.2018 - 10.2020

Field Service Engineer

Cummins India Limited
09.2013 - 08.2018

High School Diploma -

Dr. Meghnad Saha Institute Of Technology, Haldia
04.2001 -

Associate of Science - Science

Panskura Bradley Birt High School

High School Diploma -

West Bengal Board Of Secondary Education

B.Tech/B.E. - Mechanical

Birla Institute of Technology And Science

INTERNSHIP

IndianOil 31 Days

Reading Books, Cooking, Fishing

Reading books while relaxing or in travelling. Books on personal development like "Atomic Habits", "Rich Dad, Poor Dad" , etc.

Cooking is from the core of my heart since my hostel days. And fishing is like key to me for concentration or keeping goal aligned.

MANAS JANAService Leader