Manasa Tanguturu
Robotic Process Analyst
Hyderabad
Summary
Dynamic Process Analyst with a proven track record at Persistent Systems, enhancing customer satisfaction through innovative process improvements. Skilled in workflow analysis and root-cause analysis, I have successfully implemented RPA solutions that reduced errors and increased efficiency, demonstrating strong client relationship management and effective communication skills throughout project lifecycles.
Overview
9
9
years of professional experience
5
5
Certifications
Work History
Process Analyst
Persistent Systems
10.2024 - Current
- Conducted walk-through demonstrations of proposed process changes.
- Produced documentation outlining process improvement solutions.
- Increased customer satisfaction by implementing improved processes that addressed service delivery issues.
- Increased efficiency and team performance by implementing actionable process improvements.
- Identified bottlenecks within workflows, implementing solutions that bolstered overall throughput capacity.
Senior Analyst
Virtusa Consulting Services
06.2021 - 10.2024
- Contributed to cost savings by developing innovative RPA solutions that reduced process times and errors.
- Evaluated existing business processes for potential areas of improvement through automation, delivering detailed reports with recommendations for action steps.
- Demonstrated flexibility by adapting to new technologies, tools, and methodologies as needed throughout various projects, ensuring the continued success of implemented automation solutions.
- Worked closely with IT teams for seamless integration of RPA solutions into existing infrastructure, minimizing disruptions during implementation.
- Enhanced system performance by troubleshooting and resolving technical issues related to RPA implementations.
- Implemented best practices in RPA engineering, staying up-to-date with industry trends and advancements to ensure cutting-edge solutions were provided consistently.
- Acted as a subject matter expert on RPA for both internal colleagues and external clients, providing valuable insights and guidance on best practices in the field.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Optimized data access and storage to improve performance of analytics systems.
Robotic Process Automation Engineer
Capgemini
12.2018 - 05.2021
- Demonstrated flexibility by adapting to new technologies, tools, and methodologies as needed throughout various projects, ensuring the continued success of implemented automation solutions.
- Worked closely with IT teams for seamless integration of RPA solutions into existing infrastructure, minimizing disruptions during implementation.
- Developed comprehensive documentation detailing all aspects of the implemented robotic process automations, facilitating efficient knowledge transfer and maintenance.
- Implemented best practices in RPA engineering, staying up-to-date with industry trends and advancements to ensure cutting-edge solutions were provided consistently.
- Provided ongoing support and maintenance for deployed RPA solutions, addressing issues as needed and ensuring continued effectiveness.
- Maintained clear communication channels with project stakeholders throughout the automation life cycle, ensuring expectations were met and concerns addressed promptly.
Programmer Analyst
Cognizant Technology Solutions, CTS
05.2016 - 11.2018
- Worked closely with clients to establish specifications and system designs.
- Contributed to successful project completion with effective time management and prioritization skills, meeting tight deadlines consistently.
- Communicated complex technical concepts clearly to non-technical stakeholders during project discussions and progress updates.
- Tested and deployed scalable and highly available software products.
Education
B.Tech - Computer Science Engineering
Vaagdevi Institute of Technology & Sciences
Proddatur, India 04.2001 -
Intermediate Certificate - M.P.C
Nalanda Junior College
Proddatur, India 04.2001 -
Secondary School of Education -
Subhash High School
Proddatur, India 04.2001 -
Skills
Reporting skills
Process documentation
Skilled in [software]
Workflow Analysis
Requirements gathering
Business requirements analysis
Process improvement
Client relationship management
Root-cause analysis
Certification
Microsoft Power Automate Developer
Timeline
Microsoft Power Automate Developer
03-2025
Process Analyst
Persistent Systems
10.2024 - Current
Microsoft Power Platform Developer
09-2024
RPA Advanced Developer
03-2024
RPA Developer
07-2023
Blue prism AD01 Developer
08-2021
Senior Analyst
Virtusa Consulting Services
06.2021 - 10.2024
Robotic Process Automation Engineer
Capgemini
12.2018 - 05.2021
Programmer Analyst
Cognizant Technology Solutions, CTS
05.2016 - 11.2018
B.Tech - Computer Science Engineering
Vaagdevi Institute of Technology & Sciences
04.2001 -
Intermediate Certificate - M.P.C
Nalanda Junior College
04.2001 -
Secondary School of Education -
Subhash High School
04.2001 -