Manasa Upadhya
Bengaluru
Summary
With six years of professional experience, including 3 years dedicated to Project Management, bringing a dynamic skill set to the table. Proficient in Agile and Scrum methodologies, exceling in cross-functional leadership, resource optimization, and stakeholder management. Achieved remarkable results, reducing schedule and cost variances by 30% and fostering operational efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
AVP, Delivery
PEPPER SQUARE
11.2023 - Current
- Experienced Associate Vice President of Delivery in the services industry, adept at leading agile teams across design, development, marketing, and video storytelling services to ensure seamless project integration and successful delivery
- Proven track record in managing large enterprise clients and medium business enterprises
- Led a cross-functional team of 15+ members to successfully deliver 10+ projects on time and within budget, contributing to a 20% increase in client retention and satisfaction
- Implemented resource allocation strategies, improving project delivery efficiency by 80% and enhancing quarterly financial projections
- Developed and implemented risk management strategies, reducing project delays by 25%
- Proficient in JIRA and Agile methodologies, with CSM certification
- Maintained 100% client satisfaction by ensuring transparent communication and promptly addressing escalations.
Project Manager
EOX VANTAGE
04.2021 - 10.2023
- Experienced Project Manager in insurance domain projects, leading agile teams for digital submission and dashboards
- Keeping the stake-holders involved, and liaising with clients
- Achieved 40% delivery improvement
- Managed post-production, R&D, and Website projects
- Triumph Insurance: Result-driven Project Manager for Triumph Insurance, achieving 40% project efficiency improvement and successful digital submissions and dashboards
- BizChoice and HUB PADI: Executed post-production projects with a 60% reduction in delivery time through streamlined processes and improved team productivity by 40% with effective project management
- Pan-American Games: Delivered successful summer games website, mitigating risks, achieving on-time completion.
Client Services Associate
METIS IRELAND
08.2019 - 03.2021
- Assisted portfolio managers in end-to-end management of sales pipeline while providing a weekly report with a total AUM of € 4.8 million, with an annual return of 18.4%
- Meticulously oversaw 93 first protocol applications (years 2020 & 2021) for Protection, Pension, and Investment categories, ensuring compliance with essential regulations such as Anti‑Money Laundering (AML) requirements
- Worked on a POC to on-board clients, reducing effort by 50%, increase clientele or improve business relationships.
Associate Software Engineer
ACCENTURE PRIVATE LTD
11.2016 - 07.2018
- Developed test strategies, test cases, and test data for automated tests resolving potential gaps and defect tracking in an Agile environment of over 7500 scripts over a period of six months of the E-registration process of ETS website, reducing P1 and P2 defects by 150% and improving product quality by a huge margin
- Reduced overall costs by 35% by maintaining a centralized Object Repository for test execution, while maintaining quality, reliability and functional specifications.
Education
Master of Science - Global Financial Information Systems
Waterford Institute of Technology
WATERFORD, IRELAND09.2019
Bachelor of Engineering - Industrial Engineering and Management
BMS College of Engineering, Visvesvaraya Institute of Technology (VIT) University
BENGALURU, INDIA09.2016
Skills
- Project Management Tools (JIRA, Open Projects, HP ALM)
- Visualization tools (Power BI, MS Visio, Figma)
- Code Management (Github, Jenkins)
- Project Scheduling
- Stakeholder Communications
- Report Preparation
- Data Analysis
- Teamwork and Collaboration
- Delegation
- KPI Tracking
Certification
- Certified Scrum Master, ScrumAlliance, 11/22, 11/24
- CAPM Exam Prep Seminar -Updated for the 2023 CAPM Exam, Udemy
- Get started with Jira, Coursera Project Network
- How to create a JIRA Scrum Project, Coursera Project Network
- API and Web Service Introduction, Udemy
- Prepare Clean, Transform, and Load Data using Power BI, Coursera Project Network
Timeline
AVP, Delivery
PEPPER SQUARE
11.2023 - Current
Project Manager
EOX VANTAGE
04.2021 - 10.2023
Client Services Associate
METIS IRELAND
08.2019 - 03.2021
Associate Software Engineer
ACCENTURE PRIVATE LTD
11.2016 - 07.2018
Master of Science - Global Financial Information Systems
Waterford Institute of Technology
Bachelor of Engineering - Industrial Engineering and Management
BMS College of Engineering, Visvesvaraya Institute of Technology (VIT) University
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