Open To Work
MANDEEP KUMAR
Sales & Marketing
Amritsar,PB
Summary
Dynamic Sales & Marketing professional with 15+ years of experience in Sales Management, Business Development, Marketing Support, Customer Relationship Management, and Supply Chain Coordination within the Paper & Manufacturing industry. Proven expertise in dealer network management, market expansion, client acquisition, revenue growth, and operational coordination. Strong ability to build long-term customer relationships, drive sales performance, and lead cross-functional teams to achieve organizational goals.
Overview
1
1
Language
2
2
Certifications
19
19
years of professional experience
Work History
Manager – Sales & Marketing
Khanna Paper Mills Ltd.
06.2020 - Current
- Managing dealer network for Newsprint Paper Division across Punjab, Haryana, Himachal Pradesh, and Jammu & Kashmir.
- Developing new markets and identifying growth opportunities for business expansion.
- Handling direct client acquisition and distributor network management.
- Maintaining strong relationships with newspaper publishing houses and institutional clients.
- Ensuring achievement of sales revenue and NSR targets.
- Coordinating with production and dispatch teams for timely execution of customer orders.
- Conducting regular market visits to understand customer requirements and competitor activities.
- Monitoring order inflow, payment collection, and customer retention activities.
- Managing primary and secondary sales data analysis.
- Successfully achieved highest sales figures in the assigned region.
- Maintained excellent payment recovery with minimal outstanding issues.
- Expanded dealer and customer base in multiple territories.
Senior Executive – Marketing Support Division
Khanna Paper Mills Ltd.
08.2009 - 06.2020
- Managed production planning and production control for Paper & Newsprint machines.
- Coordinated production schedules, dispatch planning, and inventory management.
- Managed customer complaints related to product quality and services.
- Worked closely with sales, logistics, warehouse, and production departments for smooth operations.
- Created forecasting models and handled production-related data analysis.
- Ensured timely shipment scheduling and dispatch execution across PAN India.
- Maintained contractual order data and SAP ERP operations.
- Improved coordination between production and sales operations.
- Ensured efficient dispatch planning and reduced stock-out situations.
- Successfully managed customer service operations and complaint resolutions.
Team Lead
Tamanna Enterprises (PNB Housing Finance Ltd.)
05.2007 - 07.2010
- Led and monitored team performance and monthly targets.
- Managed finance-related customer service operations and complaint handling.
- Monitored payment fraud activities and customer transactions.
- Improved customer satisfaction through effective service delivery.
- Prepared performance reports and operational updates.
Education
MBA - Marketing & Supply Chain Management
NIBM
01-2018
Graduation - undefined
Guru Nanak Dev University
01-2007
XII - undefined
Punjab School Education Board
01-2004
X - undefined
Punjab School Education Board
01-2002
Skills
Sales & Marketing Management
Business Development
Dealer & Distribution Network Management
Key Account Management
Customer Relationship Management (CRM)
Market Expansion & New Client Acquisition
Territory Sales Management
Revenue Growth & Target Achievement
Supply Chain Coordination
Production Planning & Dispatch Management
Team Leadership & Coordination
SAP ERP Operations
Data Analysis & Reporting
Payment Collection & Follow-up
Negotiation & Relationship Building
MS Office Suite (Excel, Word, PowerPoint)
SAP ERP
Internet Applications
Data Management & Reporting
Photoshop (Basic)
Certification
3 Months Service Industry Employability Skills Training Program – ITFT Chandigarh
Interests
Sports, Listening to Music
Work Preference
Job Search Status
Open to workSalary Range
₹45000/yr - ₹200000/yrTimeline
Manager – Sales & Marketing
Khanna Paper Mills Ltd.
06.2020 - Current
Senior Executive – Marketing Support Division
Khanna Paper Mills Ltd.
08.2009 - 06.2020
Team Lead
Tamanna Enterprises (PNB Housing Finance Ltd.)
05.2007 - 07.2010
X - undefined
Punjab School Education Board
XII - undefined
Punjab School Education Board
Graduation - undefined
Guru Nanak Dev University
MBA - Marketing & Supply Chain Management
NIBM