Mandvi Jha
Summary
Mandvi has 12+ years of experience in the IT industry, specializing in ServiceNow (2018-present) and BMC Remedy. Currently a Developer and Technical Lead on the ServiceNow platform, Mandvi offers expertise in Information Technology Service Management.
Overview
13
13
years of professional experience
Work History
Technical Lead (Assistant Manager)
Genpact India Pvt Ptd
05.2022 - Current
ServiceNow Developer , Team Lead.
ServiceNow Developer (Management Tranee)
Genpact India Pvt Ptd
11.2018 - 04.2022
ServiceNow Developer , BMC Remedy Developer.
Application Developer (Consultant)
Tekshapers Software Solutions
01.2018 - 11.2018
BMC Remedy Developer.
Application Developer (Consultant)
RCS Tech IT Services and IT Consulting
10.2015 - 12.2017
IT Assets management, Team Leader.
IT Executives (Consultant)
Adecco India Private Limited
01.2012 - 10.2015
IT Asset Management , Junior Technical Support.
Education
Skills
- ITSM SNOW
- HAM SNOW
- CMDB SNOW
- ITSM BMC
- CMDB BMC Remedy
- Performance Analytics & Reporting
- Programming languages (Java,C)
- Database management (SQL, MySQL)
- Operating system(Window)
- Project Leadership
- Technological integration
- Adaptability depending on the specific role
- Project Leadership
Timeline
Technical Lead (Assistant Manager)
Genpact India Pvt Ptd
05.2022 - Current
ServiceNow Developer (Management Tranee)
Genpact India Pvt Ptd
11.2018 - 04.2022
Application Developer (Consultant)
Tekshapers Software Solutions
01.2018 - 11.2018
Application Developer (Consultant)
RCS Tech IT Services and IT Consulting
10.2015 - 12.2017
IT Executives (Consultant)
Adecco India Private Limited
01.2012 - 10.2015
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