Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mandvi Jha

Summary

Mandvi has 12+ years of experience in the IT industry, specializing in ServiceNow (2018-present) and BMC Remedy. Currently a Developer and Technical Lead on the ServiceNow platform, Mandvi offers expertise in Information Technology Service Management.

Overview

13
13
years of professional experience

Work History

Technical Lead (Assistant Manager)

Genpact India Pvt Ptd
2022.05 - Current

ServiceNow Developer , Team Lead.

ServiceNow Developer (Management Tranee)

Genpact India Pvt Ptd
2018.11 - 2022.04

ServiceNow Developer , BMC Remedy Developer.

Application Developer (Consultant)

Tekshapers Software Solutions
2018.01 - 2018.11

BMC Remedy Developer.

Application Developer (Consultant)

RCS Tech IT Services and IT Consulting
2015.10 - 2017.12

IT Assets management, Team Leader.

IT Executives (Consultant)

Adecco India Private Limited
2012.01 - 2015.10

IT Asset Management , Junior Technical Support.

Education

Skills

  • ITSM SNOW
  • HAM SNOW
  • CMDB SNOW
  • ITSM BMC
  • CMDB BMC Remedy
  • Performance Analytics & Reporting
  • Programming languages (Java,C)
  • Database management (SQL, MySQL)
  • Operating system(Window)
  • Project Leadership
  • Technological integration
  • Adaptability depending on the specific role
  • Project Leadership

Timeline

Technical Lead (Assistant Manager)

Genpact India Pvt Ptd
2022.05 - Current

ServiceNow Developer (Management Tranee)

Genpact India Pvt Ptd
2018.11 - 2022.04

Application Developer (Consultant)

Tekshapers Software Solutions
2018.01 - 2018.11

Application Developer (Consultant)

RCS Tech IT Services and IT Consulting
2015.10 - 2017.12

IT Executives (Consultant)

Adecco India Private Limited
2012.01 - 2015.10

Mandvi Jha