MANENDRA KUMAR
Mathura
Summary
I define myself as confident and aspire to a learning career in an organization where my skills and abilities will contribute to the company's success and personal growth.
Banking and Collections professional with 9+ years of experience in recovery management, CASA sales, branch operations, and team leadership. Proven ability to achieve business targets, manage field teams, handle agencies, and maintain strong customer relationships with leading financial institutions.
Overview
14
14
years of professional experience
Work History
Collection Manager Agri
HDFC BANK
10.2024 - Current
- Responsible for maintaining all Bkt resolutions.
- Successfully achieved the target all Bkt month on month.
- Responsible for maintaining bank COC.
- Responsible for training all team members from time to time.
- Responsible for visiting critical cases and trying to resolve and successfully resolve cases month on month.
Branch Sales Manager
AXIS BANK
Gurgaon
10.2023 - 10.2024
- Handling Sales of 2 branches at Gurgaon location.
- Responsible for maintaining bank CASA.
- Handling a Team of 6 BDE (Sales Executives).
- Providing Sale related MIS to Management.
- Handling and providing day to day sales related escalation and support.
Collection Manager CV
HDFC BANK
08.2022 - 09.2023
- Responsible for maintaining all Bkt resolutions.
- Successfully achieved the target all Bkt month on month.
- Responsible for maintaining bank COC.
- Responsible for training all team members from time to time.
- Responsible for visiting critical cases and trying to resolve and successfully resolve cases month on month.
Manager of Sales (Banca channel)
Kotak Mahindra Life Insurance
06.2021 - 08.2022
- Develop effective working relationships with customers through regular meetings and identify and obtain further sales and business development opportunities.
- Managing working environments with Bank employee’s day-to-day meeting.
- Growing the business.
- Managing operations login insurance files.
- Login files and regular feedback to senior management.
- Solve the Insurance related queries within the tat.
Junior Officer
HDFC BANK (WBO)
08.2019 - 01.2021
- Develop effective working relationships with customers.
- Manage CSD counter and handled the customer's.
- Solve the lone related queries with the tat.
- Login files and regular feedback to senior management about login auto loan and personal loan files activity.
- Adhere to all quality standards and processes, for the outward and inward check to clear fund transfer and CMS.
- Wholesale banking operations
Officer- Sales (CASA)
Axis Bank
06.2016 - 09.2017
- Manage accounts and meet or exceed targets relating to revenue growth, activities, profit margin, a mix of products and services sales, customer retention, and customer acquisition.
- Adhere to all quality standards and processes, for the acquisition of customers, opportunities, and submission of tender and contract documents.
- Bid management processing and managing order levels maintaining the CRM database.
- Provide regular feedback to senior management about marketplace and competitor activity.
- Develop effective working relationships with customers through regular meetings and identify and obtain further sales and business development opportunities.
Sales Executive
Tata Motors
Mathura
12.2014 - 01.2016
- Responsible for the acquisition of Needed customers.
- Customer acquisition through referrals.
- Responsible for meeting customers/prospects.
- Speed and efficiency in services rendered.
- Retention of the customer by providing the best possible services & penetration of products across other groups.
- Ashok Auto Sales, Mathura Dealer
Presales Representative
Varun Beverages Ltd. (PEPSICO)
Mathura
10.2011 - 11.2014
- Handling & resolving a variety of simple to complex walk-in customer problems & reconstruction of account.
- Responsible for the acquisition of Priority customers.
- Customer acquisition through referrals.
- Responsible for meeting customers/prospects.
- Ensuring the growth of the overall dealership value of the customer.
- Speed and efficiency in services rendered.
- Going beyond the professional need of the customer by providing other products.
Education
B.Com. -
Dr. Bhim Rao Ambedkar University
Agra12 class -
SMS INTER COLLEGE PALIDUNGA
SONKH, MATHURA10 Class -
RBSHS SCH
SONKH, MATHURASkills
- Working with banking software applications
- Internet Applications
- MS Excel and MS Office
Personal Information
Date of Birth: 01/01/90
Languages
- Hindi
- English
- Hindi
Profile Summary
Collection Manager Agri, HDFC BANK, 10/01/24, Present, Khurja, Bulandshahar, Hapud, Jewar, Anupshahr, Maintaining all Bkt resolutions, Achieving targets month on month, Maintaining bank COC, Training team members, Visiting critical cases and resolving them, Branch Sales Manager, AXIS BANK, 10/26/23, 10/25/24, Gurgaon, Maintaining bank CASA, Handling a team of 6 BDE (Sales Executives), Providing Sale related MIS to Management, Handling day to day sales related escalation and support, Collection Manager CV, HDFC BANK, 08/20/22, 09/26/23, Aligarh, Hathras, Khair, Iglas, Maintaining all Bkt resolutions, Achieving targets month on month, Maintaining bank COC, Training team members, Visiting critical cases and resolving them, Manager of Sales (Banca channel), Kotak Mahindra Life Insurance, 06/01/21, 08/31/22, Developing effective working relationships with customers, Identifying and obtaining further sales and business development opportunities, Managing operations login insurance files, Solving insurance related queries within TAT, Junior Officer, HDFC BANK (WBO), 08/19/19, 01/08/21, Developing effective working relationships with customers, Managing CSD counter and handling customer queries, Providing regular feedback to senior management, Officer - Sales (CASA), Axis Bank, 06/29/16, 09/25/17, Managing accounts and meeting targets, Adhering to quality standards and processes, Developing effective working relationships with customers, Dealer Sales Executive, Tata Motors (Ashok Auto Sales), 12/14/14, 01/02/16, Acquisition of needed customers, Customer acquisition through referrals, Meeting customers/prospects, Presales Representative, Varun Beverages Ltd. (PEPSICO), 10/01/11, 11/30/14, Handling and resolving customer problems, Acquisition of priority customers, Ensuring growth of overall dealership value, BDE to Officer Sales, Axis Bank, 01/01/17
Languages
English
Beginner
A1
Hindi
Beginner
A1
Timeline
Collection Manager Agri
HDFC BANK
10.2024 - Current
Branch Sales Manager
AXIS BANK
10.2023 - 10.2024
Collection Manager CV
HDFC BANK
08.2022 - 09.2023
Manager of Sales (Banca channel)
Kotak Mahindra Life Insurance
06.2021 - 08.2022
Junior Officer
HDFC BANK (WBO)
08.2019 - 01.2021
Officer- Sales (CASA)
Axis Bank
06.2016 - 09.2017
Sales Executive
Tata Motors
12.2014 - 01.2016
Presales Representative
Varun Beverages Ltd. (PEPSICO)
10.2011 - 11.2014
B.Com. -
Dr. Bhim Rao Ambedkar University
12 class -
SMS INTER COLLEGE PALIDUNGA
10 Class -
RBSHS SCH