Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MANESH MODAK

BANKING MORTGAGE
ROOM NO 313, OM SAI SANKHESHWAR NIWAS, ACHOLE ROAD NALLASOPARA EAST

Summary

Proven SR Sales Executive at LICHFL Financial Services Ltd, adept in Sales Development and Client Relationship Management. Elevated customer satisfaction and streamlined operations, leading to significant performance improvements. Expert in transforming challenges into opportunities, fostering strong client relationships, and driving sales growth through strategic forecasting and innovative solutions.

Overview

8
8
years of professional experience

Work History

SR SALES EXECUTIVE

LICHFL FINANTIAL SERVICES LTD
Mumbai
12.2020 - Current
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Held weekly meetings with executives to identify techniques to overcome sales obstacles.
  • Led targeted training programs to educate staff on product benefits and service capabilities.
  • Coached sales team both collectively and individually to help each employee achieve monthly goals
  • End to end processing from pitching, login, pickup and disbursement.
  • Handling legal and technical queries

Executive

I PROCESS INDIA PVT LTD
Mumbai
02.2017 - 09.2020
  • Conducted regular meetings with team to discuss issues, concerns and updates.
  • Established long-term client relationships through consistent delivery of high-quality products and services.
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Developed innovative solutions to complex problems, resulting in improved organizational performance.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Generating leads through B2B activities
  • End to end processing from pitching, login, pickup and disbursement
  • Handling legal and technical queries.
  • Handling Risk queries
  • Handling customer grievances
  • Facilitated training for associates through daily coaching and regular performance appraisals.

Education

Bachelor of Science - Mathematics

ART COMMERCE AND SCIENCE COLLEGE MUMBAI UNIVERCITY
Ratnagiri, MH
03.2024 - 03.2024

Skills

Sales Development

Sales Forecasting

Client Relationship Management

Languages

English
Intermediate (B1)
Marathi
Bilingual or Proficient (C2)
Hindi
Advanced (C1)

Timeline

Bachelor of Science - Mathematics

ART COMMERCE AND SCIENCE COLLEGE MUMBAI UNIVERCITY
03.2024 - 03.2024

SR SALES EXECUTIVE

LICHFL FINANTIAL SERVICES LTD
12.2020 - Current

Executive

I PROCESS INDIA PVT LTD
02.2017 - 09.2020

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