Mangesh Tandulkar
Senior Business Analyst
Mumbai
Summary
Perceptive Senior Business Analyst with 5 years driving successful business processes for eClinical Works. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Senior Business Analyst
EClinical Works
01.2022 - Current
- Supported stakeholder communication during incidents, maintaining transparency throughout the process for effective decision making.
- Improved overall organization resilience by developing and implementing robust business continuity strategies.
- Enhanced business continuity plans by conducting comprehensive risk assessments and gap analyses.
- Ensured timely recovery of critical business functions with the establishment of effective disaster recovery plans.
- Optimized resources allocation during emergencies by designing a prioritization matrix for critical business functions restoration efforts.
Business Continuity Analyst
EClinical Works
01.2017 - 12.2021
- Used risk analysis tools, mitigation strategies and management approaches in consistent fashion with different departments.
- Wrote reports to summarize testing activities and describe goals and recommendations.
- Created or administered training and awareness presentations or materials.
Operations Mentor
EClinical Works
01.2015 - 12.2016
- Promoted a growth mindset among mentees, encouraging them to view setbacks as opportunities for learning and growth.
- Aligned mentoring activities with organizational objectives to drive overall improvement and support the mission of the program.
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
Junior Executive
EClinical Works
02.2014 - 12.2014
- Implemented innovative solutions to enhance overall operational efficiency and performance metrics.
- Generated comprehensive reports highlighting key business insights for presentation to executive leadership teams.
- Provided excellent customer service, resolving issues promptly and nurturing long-term client relationships.
- Led strategic planning efforts, aligning business objectives with market demands and competitive landscape analysis.
Education
BBA - Banking And Financial Support Services
University Of Mumbai
Thane, India 05.2001 -
Skills
ISO 22301 Lead Implementer
Project Planning and Management
Business Continuity Management
Operations Analysis
Business process improvement
Contingency Planning
Incident Response
Recovery Time Objectives
Certification
ISO 22301 Lead Implementer
Timeline
Foundation of Project Management
11-2023
ISO 22301 Lead Implementer
07-2023
Senior Business Analyst
EClinical Works
01.2022 - Current
Business Continuity Analyst
EClinical Works
01.2017 - 12.2021
Operations Mentor
EClinical Works
01.2015 - 12.2016
Junior Executive
EClinical Works
02.2014 - 12.2014
BBA - Banking And Financial Support Services
University Of Mumbai
05.2001 -