Mangesh Uttam Suryawanshi
Mumbai
Summary
Team-focused communicator with strong leadership, problem-solving, and decision-making skills. Brings multilingual capability in English, Marathi, and Hindi to support collaboration across cultures. Uses an organised, efficient approach with extensive back-office systems experience to improve workflows and contribute to organisational growth.
Overview
1
1
Language
11
11
years of professional experience
Work History
Branch Service Manager
Reliance General Insurance Company
MUMBAI, INDIA
11.2019 - Current
- Ensure that the monthly business booking target is achieved in full each month.
- Policy issuance on time and ensuring quality of documents
- Policy issuance of Package policies, Fire, Engineering, Motor, Travel
- Handle policy issuance activities for Surety Bond proposals under the Liability portfolio.
- Coordinate with insureds, brokers, and agents to resolve proposal discrepancies promptly and efficiently.
- Followed underwriting guidelines and maintained compliance.
- Verified and matched all underwriting quotes with the corresponding policy booking systems (GC and IRPAS) before booking.
- Knowledge of Co – Share insurance business booking.
- Handling corporate clients and taking care of commercial proposals.
- Facilitated customer service interactions, enhancing client satisfaction and loyalty.
- Resolved inquiries and escalated issues promptly.
- Managed policy administration duties to maintain organised records and efficient processing.
- Daily Quality Check & Generation of PIS
- Timely deposition of PIS
- Ensure providing of policy copy/64VB data requests in timely manner to the claims team
- Flash MIS of daily transaction to sales team.
- To attend QRCs received via walk in/mail/phone/Snail Mails in CRM.
- Ensured quality inward transactions for receipt of mandatory documents.
- Quality Check (QC2), printing and outward
- Document filing and storage – ensure document filing is done and stored properly.
- Archiving Original documents regularly.
Back office Executive
Reliance General Insurance Company
03.2017 - 11.2019
- Booking All Non-Motor policies and endorsements (GMC, GPA, Marine)
- Conducted quality checks on non-motor proposals (GMC, GPA, Marine) to ensure compliance with underwriting guidelines and operational processes.
- Underwriting of Non- Motors Quote (GMC, GPA Addition – Deletion Quote).
- Maintained daily MIS reports for dispatch and booked policies to track workflow and performance.
- Drafting policy documents and endorsements.
- Maintaining record of all files (policies and Endorsements) in Excel.
- Organised and responded to underwriting and sales emails to facilitate effective communication between teams.
Purchase Executive
One Stop Retail Pvt Ltd.
06.2015 - 03.2017
- Generated material requisitions for stock replenishment.
- Processed purchase returns to ensure inventory accuracy.
- Maintaining margins of stock vendors
- Managed damaged stock to minimise financial loss
- Inwarding stocks in system of purchase bills.
- Updated management information system records for reliable reporting.
Education
T.Y.B.COM -
Mumbai University
SIWS College01-2015
H.S.C -
Mumbai Board
R M BHATT College01-2012
S.S.C -
Mumbai Board
NNirmala Vidyalaya01-2010
Skills
- Computer Skill : MS Office
- Branch operations
- Customer service
- Client communication
PERSONAL DETAILS
Languages Known : English, Hindi and Marathi
Accomplishments
Certificate of Participation for outstanding business support And flawless work throughout FY 2020-21, 2023-24.
Business support and exemplary work execution in the Dangal Competition during FY 2025-26.
Disclaimer
I hereby declare that the above given details are true to the best of my knowledge and belief. Thanking you, You’re truly, Date : Place : Mumbai Signature (Mr. Mangesh Uttam Suryawanshi)
Timeline
Branch Service Manager
Reliance General Insurance Company
11.2019 - Current
Back office Executive
Reliance General Insurance Company
03.2017 - 11.2019
Purchase Executive
One Stop Retail Pvt Ltd.
06.2015 - 03.2017
T.Y.B.COM -
Mumbai University
H.S.C -
Mumbai Board
S.S.C -
Mumbai Board