To fulfill the dream of building myself to be a thorough finance professional, With an opportunity to explore and continuously contribute to the Organization even while learning and growing.
Hi, I’m
Manik Das
Guwahati
Summary
Overview
14
years of professional experience
1
Language
Work History
NORTH EAST SMALL FINANCE BANK
Branch Head
07.2021 - Current
Job overview
- Responsible for entire oversees responsibility of the Branch
- Responsible for managing entire staff both pay role and off role for optimum utilization of resources towards attaining of organizational goal
- Responsible for incremental growth in portfolio both Asset and Liabilities
- Responsible for Branch profitability and Revenue growth year on year
- Excellent critical thinking capacity and adept at performing under pressure or on tight deadlines
- Strong work ethic and drive to perform for achieving organizational goal
- Developing relationships with key decision-makers in target organizations for business development
- Responsible for Branch Sales and Audit parameter like adding new to bank customer and achieve month on month incremental deposit target and fixed deposit
- Responsible of smooth operation of branch with strict compliance and strong maintenance of Branch lobby
- Checking and monitor surprisingly and fortnightly update of all operational register for day to day Branch operation and also Vault cash and other deliverable
- Function as a Back up Vault Custodian
- Verification of day to day voucher Like Cash transaction, RTGS/NEFT/ Fund Transfer and Demand Draft etc
- Monitoring branch internal office account
- Monitoring quality operation and compliance of branch
- Executing customer centric banking operations & ensuring customer satisfaction by achieving delivery & service quality norms
NORTH EAST SMALL FINANCE BANK
Assistant Branch Head
04.2018 - 07.2021
Job overview
- Back up Branch Head
- Responsible of smooth operation of branch with strict compliance
- Responsible and monitor properly and update all operational register for day to day Branch operation and also in system without error
- Function as a Vault Custodian
- Verifications of day to day voucher Like Cash transaction, RTGS/NEFT/ Fund Transfer and Demand Draft etc
- Monitoring branch internal office account
- Monitoring quality operation and compliance of branch
- Executing customer centric banking operations & ensuring customer satisfaction by achieving delivery & service quality norms
- Ensuring that highest service standards are maintained for servicing of all client and maintaining minimum turn-around-time
- Monitoring various retail financial operations related to deposit mobilization
- Checking and processing all Branch Account Opening Form in omniflow
- Responsible for error free AOF and Customer request processing
- SP & GI licence certified
AXIS BANK LTD
Customer Service Officer
04.2014 - 04.2018
Job overview
- Manage operations team member being a senior member
- Responsible for branch Audit, and take care all Audit parameter of entire branch like local over cite done by Cluster Head and Bank Internal Audit done once in a year
- Responsible of smooth operation of branch with strict compliance
- Responsible and monitor proper and update of all register and also in system without error
- Function as a Vault Custodian
- Process regular customer instruction like RTGS Fund Transfer, Demand Draft etc
- Process Tax Challen, Issuance re-load of Forex Card, outward remittance locker issuance, salary upload etc
- Responsible for Inward and outward clearing
- Responsible for monitoring branch internal office account
- Responsible for quality operation and compliance of branch
- Provide quality service to customer
- Executing customer centric banking operations & ensuring customer satisfaction by achieving delivery & service quality norms
- Ensuring that highest service standards are maintained for servicing of all clients and maintaining minimum turn-around-time
- Process all payment of vendor and monitor branch expenses
- Developing relationships with key decision-makers in target organizations for business development
- Manage Portfolio and responsible for month on month increment growth
- Marketing and sale of retail financial products like Third Party Products like Life & General Insurance, Mutual Funds, etc
- Handling various retail financial operations related to deposit mobilization
- Involved in cross-selling of banking products to new & existing customers to enhance product portfolio
- Responsible for monitoring quality Saving and Current Account
- SP & GI licence certified
HDFC BANK LTD
Assistant Manager Operation
09.2011 - 04.2014
Job overview
- Function as a Vault, Locker, Property document of Loan customer and ATM Pin custodian
- Managing Single Window Counter for customer Cash Deposit, Cash Payment, Fund Transfer, Demand Draft, RTGS, NEFT etc
- Cost management and productivity
- Inputer of outward cheque transaction maintained for clearance
- Maintaining various register for keeping record
- Conducting Internal Audit, maintain 5S of Branch, Checking Batch Journal Report etc
- Issuance of Forex Card and uploaded currency
- Provide excellence customer service
- Process customer instruction
- Lead generation over the counter and transfer to respective person for making closer
ICICI BANK LTD
Junior Officer
08.2010 - 09.2011
Job overview
- Sourcing Saving and Current A/C Number to meet my monthly target
- Independently Doing SFA, AOT of Saving A/C
- Maintaining the CASA Float of my portfolio customer
- Maintaining the Customer A/C Quality by providing excellence service
Education
All India Management Association (AIMA-CME)New Delhi
PGDM from finance
University Overview
K.C Das Commerce College
B.COM from Accountancy Major
University Overview
Gauhati University
Govt. Higher secondary schoolRoing, Arunachal Pradesh
Higher Secondary from In commerce
University Overview
Central Board Of Secondary Education (CBSE)
Govt. Higher secondary schoolRoing, Arunachal Pradesh
Secondary
University Overview
Central Board Of Secondary Education (CBSE)
Skills
Comprehensive problem solving abilities
Personal Information
Personal Information
- Father's Name: Raben Das
- Date of Birth: 11/10/86
- Nationality: Indian
Timeline
Branch Head
NORTH EAST SMALL FINANCE BANK
07.2021 - Current
Assistant Branch Head
NORTH EAST SMALL FINANCE BANK
04.2018 - 07.2021
Customer Service Officer
AXIS BANK LTD
04.2014 - 04.2018
Assistant Manager Operation
HDFC BANK LTD
09.2011 - 04.2014
Junior Officer
ICICI BANK LTD
08.2010 - 09.2011
All India Management Association (AIMA-CME)
PGDM from finance
04.2010
K.C Das Commerce College
B.COM from Accountancy Major
04.2007
Govt. Higher secondary school
Higher Secondary from In commerce
04.2004
Govt. Higher secondary school
Secondary
04.2002
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