

Highly Dedicated Product Support Engineer with 4 years of expertise in SQL, Unix commands, and Control-M. Adept at troubleshooting and resolving complex technical issues in a production environment. Skilled in database performance monitoring, query execution, and automation. Proficient in job scheduling and monitoring using Control-M. Strong experience with ServiceNow for ticket resolution and SLA compliance.
Oracle 10g, 11g, 12c, 21C
SQL
ServiceNow
Shell Script
PL/SQL
Control-M