Detail-oriented Assistant Manager offers more 10+year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Electropneumatics & Hydraulics (I) Pvt Ltd
Pune
12.2020 - Current
Supervised daily operations including scheduling shifts, assigning duties.
Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
Managed customer service inquiries and complaints in a timely manner.
Proposed or approved modifications to project plans.
Recruited and trained new employees to meet job requirements.
Coordinated with other departments to ensure smooth flow of operations.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Maintained up-to-date knowledge of company products and services.
Service Engineer
Electropneumatics & Hydraulics (I) Pvt Ltd
Pune
08.2010 - 12.2020
Analyzed complex problems and identified root causes of system failures.
Attended conferences, seminars and workshops to stay up-to-date with latest technologies.
Developed customized solutions to meet specific customer requirements.
Handled yearly and preventive maintenance to keep machines in good working condition.
Resolved customer service requests within the given time frame.
Collaborated closely with other departments such as sales, assembly and supply chain.
Assessed customer requirements accurately before implementing any changes.
Education
Diploma in Mechatronics
Nettur Technical Training Foundation
Coimbatore
06.2010
Skills
Cost Reduction
Product and Service Knowledge
Employee Scheduling
Customer Relations
Technical Troubleshooting
Product Knowledge
Technical Support
Languages
English
First Language
Hindi
Advanced (C1)
C1
Telugu
Proficient (C2)
C2
Tamil
Upper Intermediate (B2)
B2
Timeline
Assistant Manager
Electropneumatics & Hydraulics (I) Pvt Ltd
12.2020 - Current
Service Engineer
Electropneumatics & Hydraulics (I) Pvt Ltd
08.2010 - 12.2020
Diploma in Mechatronics
Nettur Technical Training Foundation
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