MANISH
New Delhi,NEW DELHI
Summary
- Goal oriented professional with working experience of 8.0 Years, within the Logistics, Courier, Operations, Warehousing. To work for growth and development of an organization with utmost sincerity and professionalism where an individual's potential is recognized, and ample opportunities are offered for oneself development.
- Coordinating with Vendor, Category, Pickup centers, Customers, Couriers and Security to ensure that the Operations functionality runs smoothly, and requirements are met as per Management's expectations.
Experienced with optimizing operational workflows and strategic planning to enhance productivity. Utilizes team leadership and effective communication to drive organizational success. Track record of implementing process improvements and managing resources efficiently.
Overview
10
10
years of professional experience
2022
2022
years of post-secondary education
2
2
Languages
Work History
Sr. Executive Operations
Ceva Logistics
- Current
- Responsible for manpower handling and their proper deployment as per volume requirements making necessary changes as and when required
- Responsible for manpower training for new joiners and their development
- Must attain the minimum required productivity for layout according to the given volume which need to be processed
- Maintaining minimum pendency with very low count of floor misses
- Responsible to attain the targeted results for various metrics such as PE scorecard, Bagging scan rate etc
- Maintaining 5s in my layout and following all the standards which need to follow as per the operational requirement
- Escalating issues during operations to desired spocs when any challenge comes on floor and making sure that issue is resolved under given TAT
- Following all standards and policies as per company standards and encouraging others to follow the same
- Always keen to learn new methods to increase on ground productivity and share suggestions to my seniors
Executive Operations
Ecom Express Limited
10.2022 - 09.2023
- Handling 13 Supervisor's & 150 Processing staff's for each Shift
- Processed 03 Lakh shipments on daily basis through automatic Sorter (CBS)
- Preparing shift schedules for on roll/off roll staff to target optimum utilization and minimum overtime
- Allocate and manage staff resources according to changing needs
- Execute any special task assigned by the line manager
- Monitoring stationary requirements
- Proper maintain 5S
- To ensure proper Utilization of Manpower, Space and Resources
- Work on without invoice shipments to close the pendency
- To ensure all the shipments should be processed, bagged and connected to Hub before departure of vehicle cut off timings
- To function as a bridge among Warehouse, Hub, Sales, Key accounts and Customer care team for the best interest of organization
- Timely training and briefing to all the staff to ensure 100% staff are aware about the processes and methodology
- Responsible for Daily, Weekly, Monthly MIS reports
- To investigate about the short/excess, pilfered and providing closure on the case within the TAT
Supervisor Operations
Ecom Express Limited
08.2018 - 10.2022
- Processed 60k shipments on daily basis manually and through automatic shorter
- Module a scan of all the received shipments
- To process all the shipment within TAT
- Cross checking of the shipments physically versus soft data received
- Proper DC wise bagging of the shipment
- Uploading soft data for no soft data shipments and processing the same further
- Manual shorting of the shipments, State wise, DC wise, scanning and bagging of the shipments and then connect to Hub operations
- To check without invoice shipments, without soft data shipments, other courier shipments and duplicate shipments and arranging RTS/RTO for required shipments
- Handling all the shipment related queries
Associate Operations
Ecom Express Limited
04.2015 - 08.2018
Operations Executive
TYAGI
NEW DELHI
- Oversaw projects to help goals, tasks and milestones align with organizational strategy.
- Efficiently and effectively identified and solved all problems that impacted direction of business.
- Used data-driven decision-making techniques to identify areas of improvement within operations processes.
Education
Graduated -
IGNOU
10+2 - undefined
NIOS
10th - undefined
CBSE
Skills
Performance improvement
Mail handling
Procedure implementation
Growth planning
Personal Information
- Date of Birth: 09/15/97
- Nationality: Indian
- Marital Status: Married
Awards
- GLADIATOR, 09/2016
- APPRECIATION, 01/2019
- APPRECIATION, 01/2020
- GLADIATOR, 09/2021
- GLADIATOR, 11/2022
Disclaimer
The information mentioned above is true and the best of my knowledge.
Father's Name
Late. Sh. Shradha Nand
Listen Music
Old Songs
Timeline
Executive Operations
Ecom Express Limited
10.2022 - 09.2023
Supervisor Operations
Ecom Express Limited
08.2018 - 10.2022
Associate Operations
Ecom Express Limited
04.2015 - 08.2018
Sr. Executive Operations
Ceva Logistics
- Current
Operations Executive
TYAGI
10+2 - undefined
NIOS
10th - undefined
CBSE
Graduated -
IGNOU
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