SADDAM HUSSAIN SHAIKH
RETAIL (SALES & OPERATION)
Navi Mumbai
Summary
Multi-talented Senior Executive knowledgeable about sales, operations, and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Overview
10
10
years of professional experience
20
20
years of post-secondary education
3
3
Languages
Work History
Operations Sr. Executive (MH -Wellness Head)
Apollo Pharmacy
11.2021 - Current
- Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
- Cultivated a culture of continuous improvement by promoting open communication channels for feedback from all levels within the organization.
- Maximized revenue potential through diligent market analysis and identification of growth opportunities in emerging markets.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Store Manager
HealthKart (Bright Lifecare Pvt. Ltd)
05.2019 - 11.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
Assistant Store Manager
iGallery
07.2017 - 03.2019
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Apple Consultant
Maple Digital Technology International Pvt. Ltd
12.2014 - 07.2017
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Followed up with existing customers to provide additional support and address concerns.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
Education
MBA - Sales & Marketing
Welingkar
04.2001 - 01.2015
B.Com - undefined
MAH
HSC - undefined
MAH
SSC -
MAH
04.2001 - 01.2008
Skills
Operations management
Mail handling
Growth planning
Strategic planning
Business development
Performance improvement
Procedure implementation
Report preparation
Timeline
Operations Sr. Executive (MH -Wellness Head)
Apollo Pharmacy
11.2021 - Current
Store Manager
HealthKart (Bright Lifecare Pvt. Ltd)
05.2019 - 11.2021
Assistant Store Manager
iGallery
07.2017 - 03.2019
Apple Consultant
Maple Digital Technology International Pvt. Ltd
12.2014 - 07.2017
MBA - Sales & Marketing
Welingkar
04.2001 - 01.2015
SSC -
MAH
04.2001 - 01.2008
B.Com - undefined
MAH
HSC - undefined
MAH
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