MANISH CHOPRA
Project Managment
Espoo
Summary
Experienced in vendor management, successfully developing suppliers and implementing effective contracts and contract management systems. These improvements have significantly contributed to company profitability. Played a key role in Business Continuity Planning and Vendor Capacity Mapping, ensuring efficient meeting of business demands. Expertise in strategic sourcing, supplier evaluation, negotiation management, project management, and spend analysis. Provided support to various business functions through MOUs, including budget development and tracking. Monthly/quarterly MIS reporting to senior management and the board providing valuable visibility and assessment of value capture. Skilled in communication and leading numerous corporate-wide and operations-specific initiatives.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Senior Manager, Projects
STANDARD CHARTERED RESEARCH AND TECHNOLOGY INDIA PVT LTD
08.2023 - 05.2024
- Leading a team at SOV and oversee the total spend valued at $10 million.
- Liaising with Business Units/Stakeholders across the organization for procurement requirements
- Leading development and continuous improvement of e-procurement systems from sourcing to settlement.
- Ensured compliance with industry standards by incorporating risk management strategies into project plans.
- Expanded business opportunities through strategic partnerships and key client relationship building.
- Developed comprehensive reports for senior leadership outlining project progress, key metrics, challenges faced, and proposed solutions.
- Delivered projects on time and within budget through effective resource allocation and prioritization.
- Enhanced stakeholder satisfaction, ensuring timely updates and addressing concerns proactively.
- Negotiated contracts with vendors and suppliers, securing favorable terms that contributed to overall cost savings.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
PROCUREMENT-MANAGER
SBI CARDS AND PAYMENTS SERVICES LTD
10.2018 - 08.2023
- Developed and managed the procurement strategy and solutions including e-procurement approach, implementation and roll-out; developed a Procurement Group for creating improved value in all categories
- Evaluation and scorecards, reverse auction and/or manual negotiation, cost comparison, vendor agreement and onboarding
- Purchase forecasting Budgeting & Cost Control Contract Negotiations Reverse Auction Forward Auction Process Management
- Preparing & floating RFP/RFQ, reverse auction, e-bidding, evaluating quotations, negotiation costs & finalization of supplier for PAN INDIA location
- Compiling bid packages and issuing Request for Quotation (RFQ); receiving bids and preparing commercial bid summary to arrive at a purchasing strategy
- Strategic Sourcing: source to contract - spend analysis, supplier market analysis, stakeholder management, RFx management, contract management, cost efficiency, risk management, supplier relationship management
- Procurement: procure to pay cycle - order management, delivery management, contract lifecycle management, supplier performance management, operation management, cost reduction, cost avoidance, benchmarking, KPI/SLA management, MIS, operational efficiency etc
- Process Excellence: process improvements, E-procurement, E-auctions, internal & external audit management, assurance & compliance lead, training/knowledge equity etc
- Collaborated with finance departments on budgeting and forecasting activities, ensuring accurate representation of procurement expenses and cost-saving opportunities.
- Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
- Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.
- Conducted thorough supplier evaluations, selecting vendors based on quality, price, reliability, and commitment to sustainability initiatives.
- Conducted spend analysis to identify cost-saving opportunities.
- Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
- Negotiated complex corporate procurement contracts by working closely with internal and external contacts.
Assistant Procurement Manager
INTELENET GLOBAL SERVICES PRIVATE LTD.
04.2018 - 10.2018
- Consistently met or exceeded departmental performance goals by diligently monitoring progress towards key objectives and making adjustments as needed.
- Supported procurement transformation initiatives by identifying areas for improvement and implementing change management strategies.
- Conducted thorough spend analysis to identify opportunities for cost savings, leading to more efficient use of financial resources.
- Collaborated with cross-functional teams to align procurement strategies with overall business objectives, maximizing efficiency and cost savings.
- Enhanced supplier relationships through consistent communication and collaboration, leading to improved contract terms.
- Managed vendor performance evaluations, ensuring compliance with contractual agreements and quality standards.
- Conducted regular market research to identify new suppliers and stay informed on industry trends, resulting in informed procurement decisions.
- Participated in supplier audits to ensure adherence to ethical sourcing principles and environmental regulations, supporting corporate social responsibility initiatives.
TEAM LEAD-CRM OPERATIONS
CONCENTRIX DAKSH SERVICES INDIA PRIVATE LIMITED
11.2013 - 05.2018
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Developed effective improvement plans in alignment with goals and specifications.
- Actively contributed to company growth by leveraging insights from customer data within the CRM system for strategic decisionmaking.
- Created activities and engagements to enhance customer experience, knowledge, and patronage.
Education
Master of Computer Applications - Information Technology
MAHARSHI DAYANAND UNIVERSITY
PDM College Of Engineering And Technology 04.2001 -
Skills
Supplier & Category Management
Additional Information
- , Residence Permit -B -Finland
Timeline
Senior Manager, Projects
STANDARD CHARTERED RESEARCH AND TECHNOLOGY INDIA PVT LTD
08.2023 - 05.2024
PROCUREMENT-MANAGER
SBI CARDS AND PAYMENTS SERVICES LTD
10.2018 - 08.2023
Assistant Procurement Manager
INTELENET GLOBAL SERVICES PRIVATE LTD.
04.2018 - 10.2018
TEAM LEAD-CRM OPERATIONS
CONCENTRIX DAKSH SERVICES INDIA PRIVATE LIMITED
11.2013 - 05.2018
Master of Computer Applications - Information Technology
MAHARSHI DAYANAND UNIVERSITY
04.2001 -
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