Manish Deshmukh
Pune,MH
Summary
Seasoned Infrastructure Project Manager with 15 years of experience in IT infrastructure operations management, data center management, cloud solutions, and network security. Proven expertise in managing large-scale IT projects, optimizing IT operations, and ensuring compliance with government and industry regulations. Skilled in MS Intune, Azure, Wintel environments, and ITSM tools. Currently leading enterprise infrastructure projects at Hexaware Technologies (since March 2020).
Overview
14
14
years of professional experience
1
1
Certificate
Work History
Infra Project Manager
Hexaware Technologies
03.2020 - Current
- Managing multiple large-scale IT infrastructure projects across cloud, on-prem, and hybrid environments.
- Led the MS Intune implementation for 10,000+ devices, ensuring endpoint security and compliance.
- Led End-of-Life network devices projects without impacting the day to day activites.
- Met project deadlines without sacrificing build quality or workplace safety.
- Improved service delivery by integrating ServiceNow ITSM, reducing incident resolution time by 40%.
- Proved successful working within tight deadlines and a fast-paced environment.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Developed and implemented project plans and budgets to ensure successful execution.
Service Delivery Lead
Fujitsu Consulting India Pvt. Ltd.
10.2018 - 03.2020
- Lead and manage a team of Wintel administrators, providing guidance, mentorship, and fostering a collaborative work environment
- Collaborate with stakeholders to understand business requirements and align infrastructure resources accordingly
- Establish and maintain incident and problem management processes, including root cause analysis and preventive measures
- Maintain comprehensive documentation of Wintel infrastructure configurations, procedures, and best practices
- Collaborate with vendors to evaluate and implement new technologies, products, and services related to Wintel infrastructure
- Identify opportunities for process improvements and automation to enhance the efficiency of Wintel operations
IT Operations Lead
NTT Data Services
08.2015 - 10.2018
- Lead team (L1 and L2 support) to supply technical support services for Windows and VMWare environment i.e., Server administration and maintenance
- Supported VMware, specifically ESX vSphere 5 to monitor cluster performance, optimise the server environment
- Provided technical support and troubleshooting for hardware, software, and network issues, ensuring minimal disruption to business operations
- Managed server and network infrastructure, including configuration, monitoring, and maintenance tasks
- Assisted in the planning and execution of IT projects, including system upgrades, migrations, and deployments
Team Leader
Compucom System Inc
03.2012 - 08.2015
Sr. Service Desk Associate
Mphasis an HP Company
02.2011 - 03.2012
Education
Master in Business Administration
Amity University
Noida, India09-2026
BACHELOR OF COMMERCE - undefined
William Carrey University
Meghalaya, India03.2011
Skills
- In-depth knowledge of Service Delivery IT Infrastructure Management
- Excellent leadership and team management abilities
- Strong problem-solving and decision-making skills
- Effective communication and interpersonal skills
- Ability to prioritize tasks and manage multiple projects simultaneously
- Adaptable and willing to learn new technologies and methodologies
- Multi-unit operations management
- Microsoft office suite expert
Languages
ENGLISH
SPANISH
Certification
- PMP - Project Management Professional
- Google - Project Management Professional
- ITIL Foundation Certificate in IT Service Management - AXELOS Global Best Practice.
- Project CompTIA.
- VMware vSphere Foundations VCP-DCV VMware.
Accomplishments
- Supervised team of 23 staff members.
- Achieved 100% by completing project closure tasks with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeContract WorkWork Location
HybridOn-SiteRemoteImportant To Me
Flexible work hoursCompany CultureWork from home optionWork-life balanceInterests
I love reading books
Timeline
Infra Project Manager
Hexaware Technologies
03.2020 - Current
Service Delivery Lead
Fujitsu Consulting India Pvt. Ltd.
10.2018 - 03.2020
IT Operations Lead
NTT Data Services
08.2015 - 10.2018
Team Leader
Compucom System Inc
03.2012 - 08.2015
Sr. Service Desk Associate
Mphasis an HP Company
02.2011 - 03.2012
BACHELOR OF COMMERCE - undefined
William Carrey University
- PMP - Project Management Professional
- Google - Project Management Professional
- ITIL Foundation Certificate in IT Service Management - AXELOS Global Best Practice.
- Project CompTIA.
- VMware vSphere Foundations VCP-DCV VMware.
Master in Business Administration
Amity University
Phone Number - Mobile
(+91) 8087966182
Personal Information
- Date of Birth: 06/02/84
- Gender: Male
- Nationality: Indian
Phone Number - Mobile
(+91) 8087966182
Similar Profiles
Nerie Jane NoroñaNerie Jane Noroña
Customer Support Specialist at Hexaware TechnologiesCustomer Support Specialist at Hexaware Technologies
Kalpesh SalunkheKalpesh Salunkhe
Team Leader at Hexaware TechnologiesTeam Leader at Hexaware Technologies
Sahyandri DudheSahyandri Dudhe
System Analyst at Hexaware TechnologiesSystem Analyst at Hexaware Technologies